Mary, are you talking about high speed internet data at home, or the Mobile 
phone plan data?
There is an xfinity Mobile app that gives you the data for the mobile phone.
The home internet app does seem to require you go to the internet to log in.
You may want to call Comcast Accessibility again.




Richard
"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

On Jul 20, 2020, at 8:32 PM, Shirley Baker <[email protected]> wrote:

Anytime I go to my account app with Comcast and try to do anything, it does 
send me to the website to log in.

Sent from my iPhone

On Jul 20, 2020, at 10:30 PM, Mary Otten <[email protected]> wrote:

Somewhere around the beginning of the month, I remember posting to the list 
that when I tried to get my data usage on my Xfinity app, it was not showing 
what I needed. Richard pointed out that there was a notification about how they 
were updating their meter. OK. I still can’t get my data. As soon as I go into 
my account and double tap Internet and then go for data usage immediately wants 
me to go to the website and login. And this time, I actually saw a data number. 
So is anybody else still having to login every time they want to access how 
much data they’ve used? This is ridiculous

Sent from my iPhone

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