maria, by chance did he ever use this phone to run beta. If so, then he will 
need to go to profiles
settings/general/profiles

and delete the beta.
******
Jesus says, follow me and I'll help you through the rough spots.
the world says, hey come with me. My way is broad and easy. So what if you 
get crap on your shoes. You can always wash it off, can't you!


Family times where there is fun for every ear!
http://stream.wrighthere.net:8000/stream.mp3

Or ask your A device to play Family times on tuneIn
You can also find us on your mobile device install OoTunes and search for 
Family times
----- Original Message ----- 
From: "Maria Chapman" <[email protected]>
To: <[email protected]>
Sent: Monday, October 26, 2020 5:58 AM
Subject: Re: help with updating 6s.


HI.
sorry. I forgot to mention. He has over 20 gig available.
thanks.
Maria


> On 26 Oct 2020, at 10:46 pm, Debby <[email protected]> wrote:
>
> Hi Maria,
>
> The only thing I can think of is there enough storage on the phone for the 
> update? I did a quick google search and it says you need at least 2.7 
> gigs. The site I saw recommended 6 gigs free for best performance.
>
> If that's not it, then I would call Apple accessibility. You seemed to 
> have tried most things.
>
> Take care and stay safe!
>
> Debby
>
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of 
> Maria Chapman
> Sent: Monday, October 26, 2020 5:50 AM
> To: 'Gary Robinson' via VIPhone <[email protected]>
> Subject: help with updating 6s.
>
> HI guys.
> my friend has a 6s which he is trying to update.
> he h verified that the 6s does take the latest update.
> The update seems to download fine, then there is an update failed error, 
> and the phone goes back to download and install.
> things we have tried include.
> 1. deleting the downloaded update and restarting the phone.
> 2. doing a hard reset.
> 3. resetting network settings.
> 4. erasing the phone and setting it up as a new iPhone.
> Looked on google and we could ’t find any other options.
> The only other option we could find is using iTunes and updating with a 
> pc.
> Trouble is that my friend has had a stroke and cannot use a pc and he 
> doesn’t have iTunes.
> so does anyone know of anything else we can try?
> thanks.
> Maria
>
>
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