Hi Deb, No on the back of the case that the pods pro come in, that’s the wireless charging case,
if you flick the lid of the case open, approx. half a centimeter below the lid on the back panel,you should be able to feel a button that is very slight but if you pres you will feel it. The little things on the pods are not what you are looking for. And no you shouldn’t have to reset your network settings, Just forget the pods and then start again to pair them. Good luck. From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Deb Cook Lewis Sent: Friday, 6 November 2020 5:51 pm To: viphone@googlegroups.com Subject: RE: Cannot connect Airpods or Airpods Pro There’s a long thing on the back of the airpods pro,is that the button? And yes I’ve rebooted my phone. I actually tried to do a hard reset, but I’m not sure I succeeded with that. It said to press volume up, down and then hold power until it reboots, but it never came back. So I was able to just reboot it and I have no idea if it reset. But I’ve recycled power and Bluetooth for sure. I don’t want to reset all network settings if I can hep it because I’d have to repair my watch and all I assume. Ugh. From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Simon A Fogarty Sent: Thursday, November 5, 2020 8:47 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: RE: Cannot connect Airpods or Airpods Pro Hi, Same thing, On the back of the pro case is a button you can press to reconnect your airpods pro. Also have you rebooted your phone since having this issue occur? From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Deb Cook Lewis Sent: Friday, 6 November 2020 5:41 pm To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Cannot connect Airpods or Airpods Pro I have both Airpods and Airpods Pro. The other day I was using my Airpods Pro and they suddenly disconnected. I could not get them to reconnect. So following various online advice, I told the phone to forget this device, and I restarted the phone. I then discovered that my original Airpods also don’t connect. I can connect them both to my old Ipad running iOS 12 so it’s probably not the pods. But when I try to reconnect them the phone says they’re not my airpods. Things I read online says this is because they haven’t been forgotten. But they don’t appear so no way to forget them again. I try pressing the button on the back of the Airpods to no avail. I can’t figure out what to press on the Pros because I never had to do that in the first place. My phone is an 8+ so I know it’s older, but things were all fine. All of my other Bluetooth devices that are not the airpods of either kind are connected and working fine. Why not the airpods? I tried to call Apple aCcessiblity and waited on the phone more than two hours before giving up. Any thoughts would be most appreciated. Deb -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. 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