Donna, 

 

Please disregard my last email. I went to hidden purchases, and there it was! 
Thank you so much for your help!

 

 

From: [email protected] <[email protected]> On Behalf Of Donna 
Casteen
Sent: Sunday, November 22, 2020 4:10 PM
To: [email protected]
Subject: Re: App Question

 

Unfortunately, unless you have the receipt, you will need to buy the app again. 
I‘m in a similar situation. Try going to app store, Today, My account,tap on 
your name/iTunes ID, scroll down to view purchase history & tap. Here you can 
search for the purchase receipt. If you exit this page & scroll down to hidden 
purchases, you can search purchased apps that were hidden. If you used a 
different apple ID you will need to login to that ID to view receipts & hidden 
apps. Good luck.

 

Donna    

 



No, it doesn’t show up.

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of 
Simon A Fogarty
Sent: Sunday, November 22, 2020 2:33 PM
To: [email protected] <mailto:[email protected]> 
Subject: RE: App Question

 

Hi,

 

Under app store 

My account, find the purchased items and see if the app is listed in there as 
an app not currently on your phone.

 

Note this is only going to work for you if you have used the same apple id as 
you did on your old phone.

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of 
[email protected] <mailto:[email protected]> 
Sent: Monday, 23 November 2020 11:23 am
To: [email protected] <mailto:[email protected]> 
Subject: App Question

 

Hi, 

A while back, I had an app on my iPhone 6S called VO Calendar. However, I had 
to delete it after a bit due to lack of space on my phone. I now have an iPhone 
SE 2020, and when I tried to go and redownload the app, it said I have to buy 
it again. Is there anything I can do to fix this issue? Any help would be 
greatly appreciated. 

 

Sincerely, 

Jasmine 

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