I’ve heard this from other people as well. But since I subscribed through the 
CBS app I need it to go that way anyhow. But once I start to play something 
then it shows up in the TV app. Which is also what I did for Disney+. And that 
works great!

Sent from my iPhone

> On Dec 15, 2020, at 19:55, Jim Fettgather <jimfettgat...@gmail.com> wrote:
> 
> I do not know why this is, but in order to get audio description for CBS All 
> Access, I must launch the All Access app  itself, it just won't come through 
> Apple TV or the phone.
> And I have AD turned on everywhere I know to look.
> 
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mary 
> Otten
> Sent: Tuesday, December 15, 2020 6:47 PM
> To: viphone@googlegroups.com
> Subject: Re: CBS All Access
> 
> Hi John,
> I am not yet subscribed to CBS All Access, although I plan to do that. Since 
> this is all through Apple TV and their app, I wonder if a call to Apple 
> accessibility might not be in order. It was my understanding that anything 
> offered by Apple was done through Apple servers. Therefore, this might be an 
> Apple issue, although I don’t know why it would work on your phone and not on 
> your Apple TV. But Apple are the experts so give them a shout.
> 
> 
> Sent from my iPhone
> 
>> On Dec 15, 2020, at 3:55 PM, John JD Denning <jdenning1...@gmail.com> wrote:
>> 
>> Greetings, wondering if anybody else has experienced problems like this.
>> 
>> I have two Apple TV HD ‘s. Both are on current software. Also iPad and 
>> iPhone.
>> 
>> 
>> If I play Star Trek discovery on my iPhone I get audio description. If I 
>> play it on either of the Apple TVs no audio description for Star Trek 
>> discovery. Though I do have audio description on some other shows.
>> 
>> All the settings are correct I have done every kind of troubleshooting I can 
>> think of I’ve been in contact with CBS all excess help. They have been no 
>> help. They just email me every once in a while asking if I’m still having 
>> the problem.
>> 
>> Has anybody else experienced anything like this with either Star Trek 
>> discovery or another show?
>> 
>> Sent from my iPhone
>> 
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