I’ve heard this from other people as well. But since I subscribed through the CBS app I need it to go that way anyhow. But once I start to play something then it shows up in the TV app. Which is also what I did for Disney+. And that works great!
Sent from my iPhone > On Dec 15, 2020, at 19:55, Jim Fettgather <jimfettgat...@gmail.com> wrote: > > I do not know why this is, but in order to get audio description for CBS All > Access, I must launch the All Access app itself, it just won't come through > Apple TV or the phone. > And I have AD turned on everywhere I know to look. > > > -----Original Message----- > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mary > Otten > Sent: Tuesday, December 15, 2020 6:47 PM > To: viphone@googlegroups.com > Subject: Re: CBS All Access > > Hi John, > I am not yet subscribed to CBS All Access, although I plan to do that. Since > this is all through Apple TV and their app, I wonder if a call to Apple > accessibility might not be in order. It was my understanding that anything > offered by Apple was done through Apple servers. Therefore, this might be an > Apple issue, although I don’t know why it would work on your phone and not on > your Apple TV. But Apple are the experts so give them a shout. > > > Sent from my iPhone > >> On Dec 15, 2020, at 3:55 PM, John JD Denning <jdenning1...@gmail.com> wrote: >> >> Greetings, wondering if anybody else has experienced problems like this. >> >> I have two Apple TV HD ‘s. Both are on current software. Also iPad and >> iPhone. >> >> >> If I play Star Trek discovery on my iPhone I get audio description. If I >> play it on either of the Apple TVs no audio description for Star Trek >> discovery. Though I do have audio description on some other shows. >> >> All the settings are correct I have done every kind of troubleshooting I can >> think of I’ve been in contact with CBS all excess help. They have been no >> help. They just email me every once in a while asking if I’m still having >> the problem. >> >> Has anybody else experienced anything like this with either Star Trek >> discovery or another show? >> >> Sent from my iPhone >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. 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Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/76D04BDF-0B2E-404E-AAA6-2FBC9F7D3D4B%40gmail.com.