When Disney Plus first started over a year ago, I called Aira for help. However, the app has gotten better. When playing a show/movie, go to the audio and subtitles button on screen, when moving through the screen, find the English audio description item and activate it. Note, you will have to be playing a title which has description already for this to show up. Refer to the Audio Description Project link which was posted in an earlier message for the full list of titles. However, all Disney Plus original programming, such as Soul and any other Disney Original show or movie, will have description. You may find it easier to enable audio description with the movie or show paused. When I did this in November 2018, Aira made the change on their web browser and it was remembered and retained across any devices on my account. I would imagine this would still be the case today though your mileage may vary.
Good luck, Wayne Merritt On 1/2/21, Richard Turner <[email protected]> wrote: > It is on the Samsung TV though. > You need to get into the settings for Disney plus on the TV. > We have a Samsung TV and later today I hope to have time to go through and > get the steps so I can write them out. > Once it is on, it seems to automatically work on any program that has the > descriptions. > > > > Richard, in the U.S. > > "You know," said Arthur, "it's at times like this, when I'm trapped in a > Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation > in deep space, that I really wish I'd listened to what my mother told me > when I was young." > "Why, what did she tell you?" > "I don't know, I didn't listen." > -- Douglas Adams, The Hitchhiker's Guide To The Galaxy > > > * I'm not the card shark > * My web site, www.turner42.com<http://www.turner42.com> > > From: [email protected] <[email protected]> On Behalf Of > Debbie Downey > Sent: Saturday, January 2, 2021 7:16 AM > To: [email protected] > Subject: RE: Disney Plus and descriptive audio > > HI Dan, > > I have Disney Plus installed on 2 Amazon Fire TV Edition TVs and somehow the > audio description got turned off on one of them. I tried forever myself to > get it turned back on but could not do it. > > I finally had to call AIRA and they helped me do it. The problem is that > there are menus that move by very quickly and if you don't react as quickly; > it just goes by. We finally got it done though. I would say that that part > is not very accessible! > > If you don't have AIRA, I would try Be My Eyes and they should be able to > also help you! > > If you want a list of audio described movies on Disney Plus, check out the > Audio Description Project by going to: > www.acb.org/adp<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.acb.org%2Fadp&data=04%7C01%7C%7C5b4003ad1ecc488c688a08d8af314cd9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637451973561711094%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=WKvlDhEP76LX7Galr8MbBgNBlFTregJ0OvAc4yGapOo%3D&reserved=0> > > Hope this helped some! > > Debbie > > From: [email protected]<mailto:[email protected]> > <[email protected]<mailto:[email protected]>> On Behalf Of > Dan > Sent: Saturday, January 2, 2021 8:44 AM > To: 'cwc' via VIPhone > <[email protected]<mailto:[email protected]>> > Subject: Disney Plus and descriptive audio > > > My wife and I decided to subscribe to Disney Plus. We messed around with it > for a while and finally found some videos that had descriptive audio but we > can't seem to figure out how to activate it. She found one that she got the > description turned on for but we can't find how to do this on our Samsung > TV. She did it on the one using her laptop. > > > > How is this done? What are we doing wrong? > > > > Thanks. > > > > > > -- > > Dan Beaver (KA4DAN) > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]<mailto:[email protected]>. 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Mark can be reached at: > [email protected]<mailto:[email protected]>. Your list owner is Cara Quinn - you > can reach Cara at [email protected]<mailto:[email protected]> > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2F&data=04%7C01%7C%7C5b4003ad1ecc488c688a08d8af314cd9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637451973561731084%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FE6PXY4Opki30DOkRHsmHFK8oKUsCzJG2OIRPSCEdNc%3D&reserved=0> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to > [email protected]<mailto:[email protected]>. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/026e01d6e11a%2427c68810%2477539830%24%40tampabay.rr.com<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2F026e01d6e11a%252427c68810%252477539830%2524%2540tampabay.rr.com%3Futm_medium%3Demail%26utm_source%3Dfooter&data=04%7C01%7C%7C5b4003ad1ecc488c688a08d8af314cd9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637451973561741088%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BRARvaX2THYjFm9GtjWD42WmFZWhApNx0xkvcRmGJpc%3D&reserved=0>. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. 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