Here is the text from the email I just received: Dear Richard, It turns out that at the moment WALTR 2 and WALTR PRO only work correctly if you install the proper iTunes version.
Just like you - we are pretty bummed by having to install additional iTunes drivers. But there's no avoiding it: Windows computers do not belong to Apple's ecosystem. This means - that any Windows app that wants to access your iPhone (notwithstanding the model) needs to use Apple Mobile Support drivers. They are usually installed on your computer in the same pack with iTunes. Naturally, WALTR 2 for Windows and WALTR PRO for Windows have to use these iTunes drivers as well. It's important to download the exact version offered by Apple and not Microsoft Store. Let me kindly inform you that the trial both for WALTR 2 and WALTR PRO lasts for 24 hours, but we're able to extend it for another 24 hours if you want us to do so. Feel free to write us back if any questions arise :) Best Regards, Sasha Softorino Support Team Richard "The highest reward for a person's toil is not what they get for it, but what they become by it." - John Ruskin, 1819-1900 Web site: www.turner42.com<http://www.turner42.com> -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/MW4PR17MB4513AA6B3D949BE1056A91B7B7489%40MW4PR17MB4513.namprd17.prod.outlook.com.