So I use an otterbox case on my Iphone 8. I had tried cleaning the outside of 
this case with no success, but I decided to try removing the case and cleaning 
the phone itself. So I removed the case and cleaned the actual phone screen 
with a soft cloth then I cleaned the inside of the case itself. and replaced 
the case on the phone.  It appears to have worked. I guess the inside was dirty 
somehow.  Now things seem to be back to normal.  
Thanks so much for the suggestions. I have never had anything like this happen 
before and I've gone months without cleaning the inside of the case.  But now I 
know what to do if this problem pops up again. 
Thanks!!  

> On May 31, 2021, at 11:52 AM, Richard Turner <[email protected]> 
> wrote:
> 
> 877-204-3930 is the Apple accessibility number in NorthAmerica if you are 
> here, they could do a screen share and see exactly what is going on.
> 
> 
> 
> Richard
> "The highest reward for a person's toil is not what they get for it, but what 
> they become by it."
> - John Ruskin, 1819-1900
> 
> Web site: www.turner42.com
> 
> 
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of 
> Barbara Stahl
> Sent: Monday, May 31, 2021 8:51 AM
> To: [email protected]
> Subject: Re: Strange sensitivity issue with my iphone 8.
> 
> I don’t think it’s the screen being dirty that’s the issue I clean it 
> regularly and I just tried it now and I’m still getting the same issues it’s 
> really strange I also can’t locate the icons in the fourth column on my home 
> screen unless I swipe up the columns from the bottom if I go from left to 
> right along the icons it’ll read all but the fourth column
> 
>> On May 31, 2021, at 11:15 AM, Sieghard Weitzel <[email protected]> wrote:
>> 
>> That would have been exactly my suggestion as well except that if I think 
>> my screen is dirty I am less picky when it comes to what I use, if I have 
>> nothing else at hand I make my hand wet, rub it over the phone screen (or 
>> let a bit of water drip on the screen from my wet hands) and then clean it 
>> off on my shirt, a towel, Kleenex or piece of paper towel. I have a glass 
>> screen protector on my phone and I am really not very careful, if it gets 
>> scratched I can always put on a new one for a few bucks.
>> 
>> -----Original Message-----
>> From: [email protected] <[email protected]> On Behalf Of 
>> Richard Turner
>> Sent: Monday, May 31, 2021 7:26 AM
>> To: [email protected]
>> Subject: RE: Strange sensitivity issue with my iphone 8.
>> 
>> Try cleaning the screen with a lint-free microfiber  cloth, maybe a tiny bit 
>> damp, but no cleaning solutions.
>> 
>> It sounds like your finger oils have built up to the point of it needing to 
>> be cleaned.
>> 
>> 
>> 
>> 
>> Richard
>> "The highest reward for a person's toil is not what they get for it, but 
>> what they become by it."
>> - John Ruskin, 1819-1900
>> 
>> Web site: 
>> https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F&amp;data=04%7C01%7C%7C4d5f7400662f44c8d6c808d9244be159%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637580730580132727%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=m%2F5DZF02v9HRpKA0k5hNt%2F%2FI2cPWagVc9hshZzzlh4s%3D&amp;reserved=0
>> 
>> 
>> 
>> -----Original Message-----
>> From: [email protected] <[email protected]> On Behalf Of 
>> Barbara Stahl
>> Sent: Monday, May 31, 2021 7:14 AM
>> To: Viphone <[email protected]>
>> Subject: Strange sensitivity issue with my iphone 8.
>> 
>> Hi list.
>> I have an iphone 8 running ios 14.4.2. 
>> Last night I noticed that for some reason my screen had become less 
>> sensitive it was fine earlier in the day but as of late last night and this 
>> morning sometimes I have to double tap on things on the screen three or four 
>> times before it'll open them up this seems to mainly happen on the home 
>> screen and particularly the fourth column of icons it also is affecting my 
>> MBraille app I can hardly use it it's not recognizing what I am typing in it 
>> also is affecting messages particularly when I try to paste stuff into the 
>> text field it's not recognizing the turn of the rotor gesture as easily does 
>> anyone know what is going on have I put on or turned on some sort of setting 
>> that  needs to be turned off it's really weird because the rotor gesture 
>> works just fine in the email app I just tried it and it worked perfectly but 
>> it doesn't in the messaging app I have tried turning voiceover on and off as 
>> well as shutting down the phone multiple times it hasn't fix the issue any 
>> ideas
>> 
>> 
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