The iPhone app is perfectly accessible.

Bonnie Rizzino
Case Manager
Blind and Vision Rehabilitation Services of Pittsburgh
1816 Locust St.
Pittsburgh, PA 15219
www.bvrspittsburgh.org<http://www.bvrspittsburgh.org>
412-368-4400 X2246
Direct dial 412-368-4079
Bonnie Rizzino
Case Manager
Blind and Vision Rehabilitation Services of Pittsburgh
1816 Locust St.
Pittsburgh, PA 15219
www.bvrspittsburgh.org<http://www.bvrspittsburgh.org/>
412-368-4400 X2246
Direct dial 412-368-407

From: [email protected] <[email protected]> On Behalf Of Judy 
Wilkinson
Sent: Friday, May 07, 2021 10:29 PM
To: [email protected]
Subject: Re: Sleep Number Bed App

My husband and I are totally blind and we just decided last week against asleep 
bed precisely because we had questions about the remote. The company is all for 
customer service but not for making things accessible. We could not determine 
whether the app is accessible but the remote is basically unusable since there 
are many keys that have rotors and you can forget where you are in the rotor 
and then you have to choose up and down and enter we found the remote very 
poor. We could not get our clerk in the store to get his iPhone hooked to one 
of the beds there to make sure we could use the iPhone app but that probably 
might work but for six to $10,000 you might want to consider other companies 
that make pet pedestal style beds with more accessible remotes. For instance 
mattress firm has pedestal beds and their remote it’s self has many fewer 
buttons and is much more logical
Judy Wilkinson


On May 4, 2021, at 11:55 AM, Carla <[email protected]> wrote:

Thanks so much!  This is good to know about the up and down for the head and 
feet!  Thank God the phone app works if the remote is not accessible at all for 
us.

Carla


From: [email protected] <[email protected]> On Behalf Of Rizzino, 
Bonnie
Sent: Tuesday, May 4, 2021 11:53 AM
To: [email protected]
Subject: RE: Sleep Number Bed App

Carla,
It is fairly accessible.

The one thing that was a little strange is that when going in to adjust your 
head or feet levels on the adjustable base, you have to hold the up arrow and 
the down arrow to make the adjustment.
The remote is not at all usable for a blind person.

Bonnie Rizzino
Case Manager
Blind and Vision Rehabilitation Services of Pittsburgh
1816 Locust St.
Pittsburgh, PA 15219
www.bvrspittsburgh.org<http://www.bvrspittsburgh.org>
412-368-4400 X2246
Direct dial 412-368-4079

From: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> On Behalf Of Carla
Sent: Tuesday, May 4, 2021 12:43 AM
To: [email protected]<mailto:[email protected]>
Subject: Sleep Number Bed App

I'm getting a new Sleep Number bed and it has the app on the iPhone.  Does 
anyone have this and if so is it totally accessible?  Thanks for any info.

Carla

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