Sent from my iPhone 8 

> On Jun 10, 2021, at 8:30 AM, Amy Johnson <asg1...@gmail.com> wrote:
> 
> I know that.  I had it and it was working fine and now it is not
> working at all.  Just was wondering if anyone else is having this
> issue.
> Thanks,
> Amy
> 
>> On 6/10/21, Donna Casteen <mermaid71...@gmail.com> wrote:
>> Hi,
>> 
>> Screen recognition is only available on iPhone 10 & newer. It is in
>> settings, accessibility, voiceover, voice recognition.
>> 
>> Donna
>> 
>> 
>>> 
>>> Can someone explain how to activate screen recognition?  I don't see it
>>> anywhere.
>>> 
>>> 
>>> -----Original Message-----
>>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of
>>> Donna Casteen
>>> Sent: Thursday, June 10, 2021 9:06 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: screen recognition on Iphone
>>> 
>>> Amy, Which app is screen recognition not working for you? Can you describe
>>> the problem that you are having with screen recognition? I'm not having
>>> any problems with screen recognition not working.
>>> 
>>> Donna
>>> 
>>> Hi all was wondering if anyone is having trouble getting screen
>>>> recognition to work?  It was working ok but all of a sudden yesterday
>>>> I would turn it on and it would not work and still isn't working
>>>> today.
>>>> Thanks,
>>>> Amy Johnson
>>>> 
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> 
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>  Amy, I had the exact same problem yesterday. My settings app was totally 
> inaccessible, just all of a sudden. I called Apple accessibility, and they 
> had no idea of what to tell me. They made an appointment for me to go to the 
> Apple store today. I don’t know what made me call back last night. When I 
> did, I got a different representative. She asked me if I had access to any 
> sighted person. I told her I did, my husband. Anyway she walked us through 
> it. He had to turn screen recognition off, and also something about checking 
> or on checking screen recognition and apps. As soon as he did that, it 
> started working.
The first customer representative was talking about doing a restore. I’m so 
glad that didn’t happen. I am not a big fan of screen recognition. I think it 
messes up more things than it helps.

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