Open the menu at the top left.
Then settings, and make sure the scanning tone is on.
Otherwise, I'm not sure.
The usual, clear out the app switcher and reboot.
HTH,

Richard
"Great minds discuss ideas, average minds discuss events, small minds discuss 
people." -- Eleanor Roosevelt

www.turner42.com


On Jun 29, 2021, at 7:52 PM, dani pagador <[email protected]> wrote:

Hi, Guys.
I've got an iPhone 8 and am running the most current iOS. I don't use
VDScanner very often, but seem to remember that when the scanner opens
and you lift it to start scanning and swipe to the Capture Image
button, there's a tone to tell you whether the image is in focus or
not. Today the tone wasn't there, and it didn't matter what kind of
lighting I was in. No go.

I used Seeing AI with no problem, but would've really preferred VD
Scanner. I checked the App store but didn't see any updates for that
particular app.

Does anyone have any idea what could be going on i.e., what I should
look at on this end?

Thanks,
Dani

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