Hi List,
As I posted yesterday, I'm starting to research getting a new iPhone and avoiding any activation fee when adding it to my existing Verizon Prepaid account. When I upgraded from an iPhone 8 to an SE 2020 in May, 2020, I was told that I needed to move the SIM from my iPhone 8 to my new SE 2020 in order to avoid the activation fee. I wanted to check whether this was still the case so attempted to call Verizon and ask. I had no success on the phone but found great support by tweeting a direct message to @Verizon. I'll paste their replies below. Answer to my question about activation fees on new iPhone and whether I should transfer my SIM from the old to the new iPhone: I apologize for any confusion, Alan. You will not receive an activation fee for activating a new phone on an already existing line. Activation fees are only charged when you open a new line on an account. It would be best advised to not use the same SIM Card from your old device, as that can cause SIM Swapping issues and be pinged for fraud. If it came with a Verizon SIM Card already installed, you are good to go to use that SIM Card. Does this clarify? Answer to my question about how to activate the new iPhone once receive: You are very welcome, Alan. I'm happy to help! When you get the new phone, you can attempt to activate by entering your new IMEI and ICCID into My Verizon. Once that is finished, you will turn 'OFF' the old device, ensuring Find My iPhone is also turned off. Then, on the new device that you wish to activate, turn off WI-Fi and Bluetooth and reboot the device. Give it a few moments to connect to the network. If you have any issue reach out to us here, and we would be glad to help activate it for you. Was I able to resolve all your concerns for today? Note that the My Verizon referenced in the answer to the second question about activating the new iPhone is the My Verizon app. I hope others will find the above helpful. Alan Lemly -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/00d801d7b225%2461f047b0%2425d0d710%24%40gmail.com.
