Hi Sarai,
I had some difficulty getting my Verizon prepaid phone service activated on my new iPhone 13 Mini but it wasn’t an eSIM issue. I tried using the do it yourself on the phone activation offered by Verizon which requires you to key in the IMEI and ICCID but when you have one cellular phone line that is moving to the device you’re activating, you can’t successfully do this using your old cellular phone. I got cut off in the middle of the process which if I’d been thinking, I should have realized this could happen. Fortunately, I had a landline I was able to use to get support from Verizon to finish the activation process. I had already gotten the physical SIM mailed to me from Verizon but it still had to be activated to move my service from the iPhone SE 2020 to the 13 Mini. Does AT&T have a website or phone app that will let you activate your 13 Pro? Hopefully, you won’t have to go into an AT&T store to get them to activate your phone. Good luck with getting this resolved. Alan Lemly From: [email protected] <[email protected]> On Behalf Of [email protected] Sent: Sunday, November 14, 2021 8:57 PM To: [email protected] Subject: RE: new iphone 13 pro max issues I tried putting my 8Plus standard sim in the tray of the 13 pro max.. but since the sim had been deactivated it didn’t work. Ugg. From: [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]> > On Behalf Of Simon A Fogarty Sent: Sunday, November 14, 2021 8:09 PM To: [email protected] <mailto:[email protected]> Subject: RE: new iphone 13 pro max issues Hi Sieghard That’s interesting that you scan a qr code to activate the e sim, But does that then allow you to put a standard sim in to the tray and utilize 2 services? The e sim usage isn’t something we have available to us in NZ With 2 of our main providers, Another one does use it but doesn’t’ advertise the fact. From: [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]> > On Behalf Of Sieghard Weitzel Sent: Monday, 15 November 2021 2:21 pm To: [email protected] <mailto:[email protected]> Subject: RE: new iphone 13 pro max issues I am just in the process of switching to a new provider and I will be switching from a physical SIM to an eSim. I asked them how this would work and they told me that because I was switching to a different provider they would send me a new physical SIM and I would first insert that and then my cell number would be transferred to them. After that and he said I should give it a few days I can then activate the eSIM which he said will be done by scanning a QR code they also send me. I asked him what I would have to do if I wanted to get a new phone down the road and was told that at that point they would once again send me a QR code which I would scan on the new phone and that would activate the eSIM. I did not know you can transfer an eSIM to a new phone the way you described. Not saying it can't be done, but that is different from what I was told by my carrier here in Canada.. From: [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]> > On Behalf Of [email protected] <mailto:[email protected]> Sent: November 14, 2021 2:02 PM To: [email protected] <mailto:[email protected]> ; [email protected] <mailto:[email protected]> Subject: new iphone 13 pro max issues Well… Only I would come up with this one. I transferred my 8Plus to my 13 pro max including e-sim. I had to do it via iCloud. Verified the cell service worked fine. Well the icloud restoration got hosed.. so I stopped the restoration. Signed out of icloud and reset phone back to factory default. I connected to Wifi and Bluetooth. Managed to transfer data from 1 phone to the other phone. Problem is no cell service on either device. 6 AT&T tech support reps cannot figure it out. I have no phone at all. Ugg. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected] <mailto:[email protected]> . Your list owner is Cara Quinn - you can reach Cara at [email protected] <mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . 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