Hi, thank you but I found how to get Screen Recognition and now have it in the 
rotor.  Greatly appreciate your time with this problem I had.

p.s. I was able to get into the App that I had trouble with and it worked 
wonderfully.  Andy and Leroy

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Andrew 
J. LaPointe
Sent: Sunday, December 19, 2021 11:06 AM
To: viphone@googlegroups.com
Subject: RE: App not announcing submit

 

Thank you for this… can you suggest how to find screen recognition?  I’m just 
not very Teck savy. Andy and Leroy

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Sieghard 
Weitzel
Sent: Sunday, December 19, 2021 1:46 AM
To: viphone@googlegroups.com
Subject: RE: App not announcing submit

 

Have you tried if screen recognition helps to locate the offending button? If 
so then that is exactly what screen recognition was designed for.

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Bill 
Gallik
Sent: December 17, 2021 11:10 PM
To: viPhone 📩 <viphone@googlegroups.com>
Subject: Re: App not announcing submit

 

I suppose this may be a worthwhile tactic to use with a problem I’m having with 
the WalMart iOS app.  I use the app to place items in the virtual cart, but 
when I try to place the order the “Place Order” button cannot be found (using 
VoiceOver).  I’ve reported this a number of times in the WalMart “Feedback” 
framework, but to no avail.  I called into customer service and was told by the 
?customer service? person that we (meaning blind folks) are not a large enough 
customer base to warrant the cost of correcting the problem.  I find this to be 
terribly disingenuous since the problem did not manifest until July or August 
earlier this year.  The company could afford to break it, but can’t (more like 
won’t) afford to fix it.

 

The particularly maddening aspect of this problem is that if I use Safari to go 
to the WalMart web page and the checkout screens, I’m quite able to locate the 
“Place Order” button!

 

I do apologize for being so wordy in this message, but I feel that if other 
blind customers using the iOS app report this problem perhaps they might find 
that we (blind folks) are deserving of better customer service!


* * * * * * * * * * * *
- Bill from Ino, Wisconsin
- "Judge each day not by the harvest you reap but by the seeds you plant."
- Robert Louis Stevenson

 

On Dec 18, 2021, at 12:51 AM, Sieghard Weitzel <siegh...@live.ca 
<mailto:siegh...@live.ca> > wrote:

 

You could try and turn on screen recognition and see if you can find the Submit 
button with it enabled.

 

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