I prefer Prime myself. I find the interface is easier to navigate and less 
complicated then Netflix. I also find it easier to get in and change things 
like the video description. Netflix has gotten better about this, but it used 
to be almost impossible to get to these settings since the controls stayed on 
the screen for such a short period of time. I also find very few Amazon 
originals that aren’t video described.

Do you know if The Rings of Power is an Amazon original or are they getting it 
from some other source? If it’s an Amazon original, I’d be surprised if it 
isn’t video described.

BTW, I also prefer the Apple TV Plus interface over Netflix.

--
Christopher (AKA CJ)
Chaltain at Outlook

From: [email protected] <[email protected]> On Behalf Of deidre 
muccio
Sent: Thursday, January 20, 2022 4:58 PM
To: [email protected]
Subject: Re: Prime Video

I so prefer Netflix. It’s very easy to automatically set anything that’s audio 
described to come up. And they’ve got a ton of new stuff all audio described. 
In fact you can almost bet on anything new coming up including audio 
description. Prime really irritates me that there’s so few audio described 
movies or series.
Deirdre
Sent from my iPhone


On Jan 20, 2022, at 2:36 PM, 
[email protected]<mailto:[email protected]> wrote:

Good morning,

I am a Prime Video subscriber.
I received an email today announcing a new series for this fall, The Rings of 
Power, The Lord of the Rings.

The show will not be on the air until September 2, 2022, but there is a 
trailer.  When I went to the web site to check out the trailer, I began 
exploring the details about the show.

They list all the various subtitle languages, but only one audio language, 
English.  Nothing about Audio Description.

Other shows show English [Audio Description] if it is available.

I called Amazon Accessibility and was transferred to Prime Video support.

The guy I spoke with was told by whomever he checked with that when it says 
“audio language English” that means also with audio description.  That is 
clearly a load of bull.  The guy I was talking to checked a couple of shows I 
suggested and they have the words Audio Description in brackets following the 
word English if they have the audio description track.
So, while it is 9 months before the release of the show, I asked that he 
provide feedback to the team that audio description needs to be included.
And, if it is going to be included, they should add that to the web site.

Amazon Prime Video support has its own phone number.  If you ever need or want 
to call them, it is 888-280-3321

Later,

Richard
“One can’t be angry when one looks at a penguin.” ~ John Ruskin

My web site; 
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