Hi, You have probably already checked this, but have you looked at settings, Seeing AI, and making sure the camera is on? It probably is since the short text is kind of working, but I think it is worth looking.
I also have an iPhone 8 that works with Seeing AI. Take care and stay safe! Debby -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Matthew Bullis Sent: Monday, March 07, 2022 2:04 PM To: viphone@googlegroups.com Subject: Can't use Seeing AI on iphone 8. I have a client who has an iphone 8, and is unable to use any of the camera features of the Seeing AI app, except that the short text option does work. I have uninstalled and reinstalled the app, but this doesn’t fix the problem. The phone is running the latest updates, so I’m not sure what could be the problem. Before I recommend a new phone, I thought I’d ask here, in case this has come up before Thanks, Matthew -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/2DE5B629-7D3F-497A-903C-C141C474A06F%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/009101d83257%24c6c6cad0%2454546070%24%40comcast.net.