Hi, Joney is correct; it's not a firewall issue at all; it just means that one of the services that iTunes needs to function properly hasn't started. Following Joney's steps simply starts the service. It's worth making sure that the service is set to automatic as opposed to manual. A more universal way of accessing services is by typing services.msc in the run dialog. If this doesn't work / the service doesn't start, from memory Apple actually let you download this component of iTunes on it's own, so one of us should be able to link you to it so you can do a reinstall.
Cheers, Ben. On 11/9/12, Joney <[email protected]> wrote: > I get this from time to time. I went to Apple's help section and this is > what it says to do. > > Unplug your I device, turn off iTunes, go into control panel, click on > administrative tools, click on services, arrow down to Apple Mobile Device, > Right click on it and turn the service off. Right click on it again and > turn it back on. Make sure it is set to automatic. Turn iTunes back and I > device back on. It should load then. > > I've had to do this a few times. I think it is something going on in the > latest version of iTunes or IOs6. > > Hope this helps. > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
