Wayne,

 

Your student needs to determine whether he has an iPhone SE first generation or 
SE second generation commonly called the SE 2020. The first generation model is 
physically smaller than the SE 2020 which is the same physical size as the 
iPhone 7 and 8. Also, the first generation SE has a headphone jack while the SE 
2020 does not.

 

Here is how to reset for both models:

 

*       SE first generation: Press and hold both the right side power button 
and the Home button at the same time. I would recommend holding them for at 
least 12 seconds. The Apple logo will appear but this is entirely visual with 
no audible cues. Release both buttons after 12 seconds.
*       SE 2020:  Press and release the volume up button (top left side) 
quickly followed by a quick press and release of the volume down button (middle 
 left side just below volume up) and then press and hold the right side power 
button for about 12 seconds and then release.

 

Users will be required to enter their device’s passcode after doing a reset.

 

Alan Lemly

 

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Wayne 
Merritt
Sent: Wednesday, March 16, 2022 10:28 PM
To: [email protected]
Subject: Performing a reset on an iPhone SE

 

Hello. One of my students has an iPhone SE. He is not sure of the model or year 
number. I thought there was a way I could have him do a software reset using 
the home and power buttons. I did a YouTube search and those videos said to use 
the volume and side buttons and not the home button. Could someone clear this 
up for me and give steps for doing a software reset? He is having an issue with 
Siri and the phone's speech coming out of the handset versus from the speaker. 
I thought that perhaps a reset would fix the problem. 

 

Many thanks, 

 

Wayne Merritt

Sent from my iPhone 11

 

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