What is the doordash accessibility number?    

  ----- Original Message ----- 
  From: [email protected] 
  To: [email protected] 
  Sent: Tuesday, March 22, 2022 4:19 PM
  Subject: RE: Difficulty Ordering with Doordash App


  Interesting, I have never seen the xx more control in that app.  I typically 
have trouble accessing my cart.  So, I look over the choices then call doordash 
accessability number and place the order by phone.  

   

  From: [email protected] <[email protected]> On Behalf Of Andy 
Baracco
  Sent: Tuesday, March 22, 2022 7:18 PM
  To: [email protected]
  Subject: Re: Difficulty Ordering with Doordash App

   

  I've never seen XX more.

   

  Andy

   

    ----- Original Message ----- 

    From: Peter Logan 

    To: [email protected] 

    Sent: Tuesday, March 22, 2022 4:12 PM

    Subject: RE: Difficulty Ordering with Doordash App

     

    I think the app itself isn’t all that usable.  I was ordering with my 
sighted daughter the other day and she was also having difficulty finding and 
adding things.

     

    What I have found is that if you click on the XX more .. that seems to work 
a little better.

     

    I keep meaning to go out and rate the app and point some of this stuff out 
..

     

     

    From: [email protected] <[email protected]> On Behalf Of 
Debbie Downey
    Sent: Tuesday, March 22, 2022 6:52 PM
    To: [email protected]
    Subject: RE: Difficulty Ordering with Doordash App

     

    HI Pam,

     

    This app has had its accessibility problems for a long time.

     

    I also have an iPhone 8 and I can reorder items but I can’t buy anything 
new. I’ve had the same experience just last night; tried to add 2 cookies to my 
cart from McDonalds and when I double tap on the item it doesn’t go anywhere. 

     

    When I went into my cart they asked if I wanted to add anything and 2 
cookies just happened to be on the list of things you could add and this time 
it worked.

     

    Debbie 

     

    From: [email protected] <[email protected]> On Behalf Of 
Ekstrand, Pamela A. -ND
    Sent: Tuesday, March 22, 2022 6:47 PM
    To: [email protected]
    Subject: Difficulty Ordering with Doordash App

     

    Has anyone had success ordering from DoorDash recently?  It seems this app 
is very hit or miss as far as accessibility.

     

    When trying to flick through the available items, focus jumps to other 
places on the list.  Also, if I do land on an item I want, double tapping it to 
choose it seems to do nothing.

     

    I have an iPhone 8, so this is not the issue with the screen describe 
feature (if that is the correct name).

     

    Any tips would be helpful.

     

    Pam

     

     

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