I'm replying to my own message here, and I've never replied on the web before, so I'm not sure how it is going to turn out. But in the end, as my sister in-law just couldn't get folks to hear her on the speaker phone of the iPhone 13, she gave it back to me yesterday, so now I'm trying to decide just what to do, and I haven't refunded her the $40 yet since I'm not sure what I'm going to do. I could call Apple and probably, with some luck, get them to replace the phone, but then I'm afraid another phone would still have the same problem as indicated from various Google search results. Since I do want her to have something other than the 8 Plus, as that phone is getting a little older now, I've considered either looking for a used iPhone 12 or perhaps waiting till the new iPhones come out and trading in the iPhone 13 with Apple for a 14 for her, but I'm just not sure. Actually, as these were options she herself would've had, and I did mention them to her, I was kind of surprised she just handed me back an $800 phone and talked about me selling it or doing whatever. But oh, well, I guess I'll figure out something. On Monday, June 20, 2022 at 10:43:58 AM UTC-4 Vicky Collins wrote:
> Has anyone with the iPhone 13 had trouble with folks hearing them due to > the > phone cutting out when they had the caller on speaker phone? I've seen the > issue mentioned a few times when doing a Google search, but I've missed it > if it was brought up on the list before since I pretty much never put the > phone on speaker when I'm on a call. > > As I mentioned a while back, I took advantage of the deal from Walmart at > Thanksgiving and purchased an iPhone 13 and an iPhone 13 Mini, getting the > $300 Walmart gift card for each purchase. Anyway, I tried hard to like the > iPhone 13, especially because of its better battery life, but it was just > bigger than I liked, so I wound up making a deal with my sister in-law to > let her buy the phone from me at a much-reduced price, what with being > family and all. > > When she got the phone set up, though, she said folks were telling her > that > the phone kept cutting out while she was talking and thus they couldn't > understand a lot of what she was saying. Now, as my subject line implied, > she was indeed using the phone on speaker phone, as that is how she > primarily uses her phones, while I almost never use the speaker phone when > I'm talking with someone. And in fact, when she's called me on the 13, the > phone often has cut out and I've had to ask her to repeat things, but I > could hear her just fine without any problems when I've ask her to take me > off speaker phone. > > She's talked with Apple a few times and even had the occasion to go to an > Apple store yesterday and they ran some tests on the phone and told her > that > everything seemed fine with the phone and suggested it might be a carrier > problem. Then on the other hand, her carrier, AT&T, referred her back to > Apple. > > She is just about to the point where she says she's going to ask AT&T to > switch things back so she can use her iPhone 8 Plus which worked just fine > on speaker phone and give me back the iPhone 13. I would really hate for > her > to do that as she would lose the newer phone as well as have to go back to > a > 64 GB phone as opposed to the 128 GB of the 13. But AT&T says they can't > help, and seeing as the nearest Apple store is almost 100 miles away from > us, she can't really keep going there either. I do still have the > AppleCare > Plus monthly subscription on that phone, as I wanted to make sure things > were working correctly for her before letting that go, which I guess could > be a good thing if she really does give me the phone back and I of course > refund the small amount we both agreed she would pay for it. > > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/245b6ed6-4701-4078-9abd-8c053daaf29en%40googlegroups.com.
