Marisa, while I am not an experienced iPhone user, I have only had mine since 
September, it definitely sounds like a phone problem and not an accessibility 
issue. I have the 4 s and have not experienced any of these issues you have 
described. 



------------------------------
On Tue, Nov 6, 2012 12:12 AM CST Marissa wrote:

>List,
>
>I am really needing advice on what to do, I have an Iphone 4s purchased in 
>July this year,  here are my current issues:
>
>1. when using voiceover and triple clicking the home button to turn 
>voiceover off the actual touch screen becomes unusable
>
>2. When attempting to close apps I get a black screen with a white spinning 
>circle?
>
>3. Using siri with headset results in her saying "Marissa, I do not 
>understand what you mean by send" 
>
>So i have contacted Apple via email and they basically said that none of 
>that had to do with accessibility and I needed to contact Apple Care, does 
>this seems strange to anyone that even though these issues are primarily 
>happening with VoiceOver that Apple believes it is my device?  So, should I 
>exchange the device for the exact same Model Iphone 4s 16gb? or will this 
>resolve on its own? I cannot believe that now is when my device is acting 
>up any thoughts or suggestions. If i exchange the device does anyone think 
>that problems will be resolved or not?
>
>PS. i had issues with my first Iphone 4 which by the way is 2 years old.
>
>Advice anyone please
>
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