I’m sure she notated it. Like everything else, sometimes some people have bad 
days. Whenever I report accessibility issues to Apple, I always email them. I 
have found it to be very successful and convenient.
You can also try that if you have doubts, here is their email:
accessibil...@apple.com


Feliciano
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> On Sep 14, 2022, at 2:48 PM, Maria Campbell <lucky1i...@gmail.com> wrote:
> 
> I made a call to Apple Accessibility today, and the agent didn't seem to be 
> too interested in what I had to say, which has not been my previous 
> experience.  I told her about the new tone being hard to hear, and about the 
> hang up side button not working.  She told me to go to Apple Accessibility 
> feedback and fill out a problem form.  I didn't find an appropriate area to 
> state my issues.  She said she made a notation, but I'm not so sure she did.  
> This is my first bad experience with Apple Accessibility.
> 
> 
> -- 
> Maria Campbell
> lucky1i...@gmail.com
> 
> -- 
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