Oh I just noticed there’s more to your message let me re-try what you suggested 
in the second half. Oops.

> On Sep 23, 2022, at 4:59 PM, 'Kimberly Samco' via VIPhone 
> <viphone@googlegroups.com> wrote:
> 
> Hi,
> 
> Thanks so much for the suggestion sadly it didn’t work. Here’s what I did; I 
> opened the Amazon app, then press the home button to close it, press the home 
> button twice to go into the app switcher and then opened the Amazon app from 
> there. Is this what you had in mind?
> 
> Thanks,
> 
> Kim 
> 
>> On Sep 23, 2022, at 12:42 PM, Donna Casteen <mermaid71...@gmail.com> wrote:
>> 
>> Hi,
>> 
>> Open the Alexa app, then immediately close the app sending it to the app 
>> switcher.
>> Open the app switcher & open the Alexa app. You should now have speech as 
>> normal.
>> Tap on More bottom left corner.
>> Swiping down from the top, when you get to Settings tap to open.
>> Swiping down from the top, when you get to Alexa App Settings tap to open.
>> Swiping down from the top, the first item is Alexa Hands Free, tap to 
>> Enable. This setting is a toggle, tapping again would turn the feature off. 
>> You want Hands Free Enabled.
>> The next time you open the Alexa app you should have speech.
>> 
>> Donna
>> 
>>> 
>>> Hello,
>>> 
>>> Subject says it all.  Starting yesterday while using the Amazon app the 
>>> sound only comes through the ear piece.   I’ve closed it out and also 
>>> rebooted.  Any ideas about what is going on?  All other apps and functions 
>>> are fine.
>>> 
>>> 
>>> Thanks!
>>> 
>>> 
>>> Kim
>>> 
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