I am having no issue. Just spent $250 in Ring equipment so will be pissed if 
accessibility breaks. Do you have a feedback contact?

 

From: [email protected] <[email protected]> On Behalf Of Robin 
Frost
Sent: Monday, October 24, 2022 7:56 PM
To: [email protected]
Subject: Re: ring app issues

 

Hi Sarai,

I hesitate to post because I always like to be helpful rather than muddying the 
waters. I can replicate that which your friend reports though in my case things 
got worse once in the hamburger menu and as your friend says screen recognition 
helps but is by no means a full solution. I had the issues in iOS15 not just 16 
so I don't know that it's fair to say it's an Apple issue for if it were it 
would seem to me to be more endemic or system wide rather than app specific. 
This is just my opinion but the Ring app as a whole seems to be regressing in 
terms of accessibility. I've reported these issues to both Amazon and Ring so 
they are known issues and so far no fixes have seemed to be forth coming. 
Speaking strictly for myself in light of this I've begun exploring other 
options that might better serve my use case scenario.

I'm sorry I can't offer any solutions and as I said I hope I haven't muddied 
the waters further. But sometimes it is a comfort to know that others can 
replicate the issues one is experiencing. I wish your friend the best of luck 
should they choose to contact Ring and Amazon to join the politely reporting 
issues advocacy party. 😀

Take good care,

Robin

 

On 10/24/2022 7:54 PM, [email protected] 
<mailto:[email protected]>  wrote:

Hi all:

I’m running iOS 15.7 with Ring app version 5.54.0. I’m having no issues with 
Ring and Voiceover.

A friend has iOS 16.1, and ever since iOS 16 his Ring app, same version will 
not read anything but the hamburger menu with Voiceover. He’s Reinstalled the 
Ring app. We are trying to figure out if this is on Apple’s end or Ring’s.? I’m 
suspecting Apple.

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