I’ve never seen that happen before Denise.  I wish I could help but I have no 
idea what is causing it.
 
From: [email protected] <[email protected]> On Behalf Of 
[email protected]
Sent: Friday, March 3, 2023 4:41 PM
To: [email protected]
Subject: A quirky iphone issue
 
I’m sending my message again because I’m not sure it went the first time, and I 
didn’t see it. Please forgive me if it’s already made the list.
 
I have IOS version 16.3.1 on my phone and am having an issue with all of my 
bluetooth earbuds and airpods. When I start to make a call they are all paired 
to my phone. But as soon as the call connects and starts to ring, or when the 
person answers, they become unpaired, or at least I can no longer hear anything 
using them. I either have to turn them off and back on again, or put them back 
in their case for a couple of seconds and them put them back on again. The 
phone is then automatically connected again. I wouldn’t think this was strange, 
but I have both the airpods pro II and III, the Treks Air, and a few others, 
and the same thing happens no matter which pair I am using.
 
Is there some setting I am missing or something I need to do to correct this 
issue?
 
Denise 
 
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