I've had no issues with any of my content sources, bookshare, OneDrive, 
Dropbox, etc.
I hope they have a suggestion. 



Richard, USA.
“What we think or what we know or what we believe is in the end of little 
consequence. The only thing of consequence is what we do” ~ John Ruskin
My web site: https://www.turner42.com


> On Jun 5, 2023, at 1:45 AM, Kimberly Gardner <kimbersinbox1...@gmail.com> 
> wrote:
> 
> The short answer is yes. Not long after VDR was sold and the
> subscription model was introduced I found I could no longer download
> books from bookshare. Since bookshare is  only source I use with VDR
> and I had never had trouble before with bookshare I wrote to support.
> Like you I received no response, not even a standard your request has
> been received. Last week I wrote again and pointed out that it was the
> second time I was contacting them about this problem. I did get a
> response along with a request for a screen shot which I provided. That
> was a couple of days ago so I am waiting to see what happens next.
> 
> Kim
> 
>> On 6/4/23, Kelby Carlson <kelbycarl...@gmail.com> wrote:
>> Does anybody have trouble getting responses from support for VoiceDream
>> Reader now that it has been required? When I email to report bugs now I get
>> no reply at all, not even that they are working on fixing the problem.
>> 
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