Okay great, but I don’t understand why they choose message instead of phone

Lyne

> Le 3 août 2023 à 14:58, Carolyn Arnold <[email protected]> a écrit :
> 
> I called Apple Accessibility. The guy had me go into it,
> and:
> 
> 1.    Double tap on Add to Favorites
> 2.    2. Double tap on messages.
> 3.    3. Double tap on number. 
> That is all that I have in her contact. So, after that, I
> checked Favorites, and VOILA, she's there! 
> 
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