Alan, I set screen recognition on for amazon music only via the per app settings. Thanks,
Feliciano From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Alan Lemly Sent: Wednesday, August 23, 2023 7:31 PM To: viphone@googlegroups.com Subject: Re: Amazon music app for iPhone broek accessibility Hi Feliciano, I'm glad you got screen recognition active in Amazon Music and are now experiencing what I was no doubt poorly communicating. I agree that the Amazon Music app needs accessibility improvements and thank you for writing them with your comments. I'm finding that whenever I encounter an app that seems to have controls or buttons that VoiceOver isn't speaking, that going to the rotor and turning screen recognition on for that app often gives me much better results. However, I always turn screen recognition off before exiting that app. I prefer leaving screen recognition turned off by default. Alan Lemly Sent from my iPhone On Aug 23, 2023, at 8:23 PM, Feliciano Godoy <theblindman...@hotmail.com<mailto:theblindman...@hotmail.com>> wrote: Alan, I stand corrected. I reviewed my settings and although screen recognition was enabled for the rotor, it looks like I had forgotten to enable it via voiceover settings. Enabling screen recognition did help, but I still had to label some buttons. Time will tell to see if it does make a difference overall. I still believe Amazon music should be accessible out the gate like it was prior to this recent update. The AT tools are great, but clearly not as effective. Thanks, Feliciano From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Alan Lemly Sent: Wednesday, August 23, 2023 4:52 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: Amazon music app for iPhone broek accessibility Feliciano, I'm not trying to be contentious here but I disagree that turning screen recognition on in the Amazon Music app has no impact. It makes a difference in what VoiceOver speaks on my iPhone 13 Mini running iOS 16.6. Perhaps you have your settings different or don't know how to turn screen recognition on in order to use it. Alan Lemly Sent from my iPhone On Aug 23, 2023, at 4:57 PM, Feliciano Godoy <theblindman...@hotmail.com<mailto:theblindman...@hotmail.com>> wrote: Allan, Screen recognition doesn’t work on Amazon music app for iPhone. Labeling buttons works to an extent. I have tried various alternatives with no luck. Amazon is huge, they just need people to make noise if they want something to be done about it. Spotify has figured it out, so it’s not rocket science. I don’t include what I sent amazon because as you noted, people have different experiences that they need to report should they have a problem. Feliciano From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Alan Lemly Sent: Wednesday, August 23, 2023 2:30 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: Amazon music app for iPhone broek accessibility Feliciano, Ok, but you might want to include details such as a copy of what you sent to Amazon Support when asking others to report an accessibility issue. I do have an Amazon Music Unlimited subscription and I'm not experiencing the accessibility issues you described even on the now playing screen. I've found that turning screen recognition on within the Amazon Music app makes many of its screens more accessible. Alan Lemly Sent from my iPhone On Aug 23, 2023, at 4:12 PM, Feliciano Godoy <theblindman...@hotmail.com<mailto:theblindman...@hotmail.com>> wrote: Hi, I didn’t explain here as I have already explained to amazon. I am having issues with unlabled buttons on both iPhone and Windows apps. On iPhone, I am also having abnormal behavior when swiping on occasion which triggers the app to go to the next track. If you play a track, go to the now playing screen and it’s a mess. Not sure if you’re an amazon music unlimited user as unlimited users have different UI on iPhone. Feliciano From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Alan Lemly Sent: Wednesday, August 23, 2023 2:07 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: Amazon music app for iPhone broek accessibility Feliciano, Your post is a little short on details regarding what accessibility issues you're experiencing with the latest Amazon Music app. The app seems to be working fine for me. What exactly is the problem you're having? Alan Lemly Sent from my iPhone On Aug 23, 2023, at 3:58 PM, Feliciano Godoy <theblindman...@hotmail.com<mailto:theblindman...@hotmail.com>> wrote: Hi all, anyone else impacted by the latest update of Amazon music for iPhone? If so, please join me and report this bug to amazon music department. The easiest way to contact them is to contact amazon music via twitter (X) or calling Amazon and getting transferred to the amazon music department. 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