I mostly agree with this statement. I haven’t had any issues with Apple 
Accessibility responding to my emails. In fact, I get a response with more 
questions about 90% of the time. It all depends on how in-depth you are in your 
email, and describing the issue. Both forms of communication are useful, to say 
one is better than the other, is hard to actually say. Granted you feel like 
they can’t ignore you if you call, but to say they prefer the calls is a bit of 
a stretch. Honestly if you report something, either via email, or via the phone 
it will be heard, and it takes time for the devs/engineers to look at the 
issue. Sometimes you might not hear anything from the Accessibility team, as 
they are not only dealing with Voiceover bugs, but all of the accessibility 
bugs being reported across the devices/OS’s. I honestly feel however you want 
to report bugs is probably just fine with the accessibility team, just report 
them when you find them.

Ed

. 

> On Sep 7, 2023, at 11:46 PM, Dennis Long <[email protected]> wrote:
> 
> I agree with Richard.
>  
> From: [email protected] <[email protected]> On Behalf Of 
> Richard Turner
> Sent: Thursday, September 7, 2023 12:54 PM
> To: [email protected]
> Subject: The importance of calling Apple Accessibility
>  
> From Top Tech Tidbits, an article I highly recommend everyone read.
>  
> https://www.applevis.com/forum/accessibility-advocacy/absolute-importance-calling-apple-accessibility-directly
>  
>  
> Richard, USA.
> “Reality is the leading cause of stress for those who are in touch with it.”  
> --  Jane Wagner from The Search for Intelligent Life in the Universe
>  
> My web site: https://www.turner42.com <https://www.turner42.com/>
>  
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