Thank you for your reply but now my problem is resolved.

 

From: [email protected] <[email protected]> On Behalf Of Jennie 
Facer
Sent: 03 December 2023 12:41
To: [email protected]
Subject: Re: problem to sign in with my account with Voiceover on

 

Hello Anthony,

 

I do not have enough information to tell you what to do until I know what 
VoiceOver is doing when you try to sign in. What does it tell you? My thought 
is that you have a keyboard on and if that is the case, you will have to use it 
to sign in, because the onscreen keyboard won't pop up. Please give us a little 
more context?

 

Thanks,

 

Jenn       

Jenn and Kumi





On Dec 2, 2023, at 10:52 PM, Shai Wolman <[email protected] 
<mailto:[email protected]> > wrote:

 

Hello, 

I have not had this issue.  When you indicate that you have to have a sighted 
person assist in signing into an account for you, which accounts do they need 
to sign into? Have you attempted to rrestart your phone or restart VoiceOver 
since the update?         

 

  _____  

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > on behalf of 
[email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> >
Sent: Saturday, December 2, 2023 10:48 PM
To: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> >
Subject: problem to sign in with my account with Voiceover on 

 

Hi

 

I don’t know if if this is a bug, I recently upgreated to IOS 17 and I am 
noticed that everytime I install a new app and try to sign in with my accout 
with the Voiceov er on, it won’t let me do it. So, I have to ask a sighted 
person to do it for me because I have to turn off Voiceover.

I really need your suggestions of how I might solve this problem please.

Thanks in advance

 

Anthony

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