Then vote with your wallet and cancel your subscription. It is in my opinion 
not up to Apple to police accessibility or force companies to follow 
accessibility guidelines. If Sirius XM doesn’t care about visually impaired 
users then it should be their loss. I remember when I first started using Sonos 
and the app was really terrible. Then I started lobbying them for accessibility 
and a few others joined me, Neil Barnfather from the UK was very involved, and 
next thing Sonos started making changes and the app became better and better. 
Now it’s been perfectly accessible for well over 10 years and update after 
update accessibility remains good.

From: [email protected] <[email protected]> On Behalf Of Mary 
Otten
Sent: Thursday, December 14, 2023 8:54 PM
To: [email protected]
Subject: Re: Sirius XM support is less than helpful

You know, well I suppose this is totally not realistic, I do wish Apple would 
put pressure on companies like SiriusXM, which had a really crappy app that 
sort of got better overtime until now. This is an audio centric app. They have 
to know that blind people use audio centric apps. It be nice if Apple would 
require audio centric apps to have all of their stuff labeled accessibly? I 
know it will never happen. But it should. I’m not asking for every app in the 
App Store to be fully accessible. But something like SiriusXM with a clearly 
audio centered thing, that should be made to be fully accessible to voiceover 
in order to get onto the App Store . I’m sorry, but this is crap!
Sent from my iPhone


On Dec 14, 2023, at 4:28 PM, Richard Turner <[email protected]> wrote:
When I called Sirius XM earlier today about the ton of unlabeled buttons, the 
person put me on hold to check. When she came back she said they removed all 
the labels for everyone.
I just had my wife look at the screen. The buttons are clearly labeled for 
sighted folks.
With StarplayrX broken, I will use the search feature to find what I want in 
Sirius until I decide it is no longer worth it.
If anyone else wants to call them, their number is:
(800) 689-6881

Richard, USA
“Grandma always told us, “Be careful when you pray for patience. God stores it 
on the other side of Hell and you will have to go through Hell to get it.”
-- Cedrick Bridgeforth

My web site: https://www.turner42.com/



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