Hi, Thank you both for your support and help. I don’t understand it, but every time I open the app, I have to sign in, then I close the app and reopen it. Then all my favorites that have been set up show and everything works as it should.
Thank you again and I’m grateful I can use this independently. Beth Sent from my iPhone > On Jan 6, 2024, at 5:52 PM, Robin Frost <[email protected]> wrote: > > Hi, > You may have to delete and reinstall the app I can't think of anything else > I'd try in such a situation. I hope you get it sorted quickly. > Best of luck. > Take care, > Robin > > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of Beth G > Sent: Saturday, January 6, 2024 3:40 PM > To: [email protected] > Subject: Re: Which is better to use with my Maytag smart dryer? Google > Assistant or Alexa? > > Hi Robin, > > I too always check that first and it is indeed still off. > > So confused, > > Beth > Sent from my iPhone > >> On Jan 6, 2024, at 7:29 AM, Robin Frost <[email protected]> wrote: >> >> Hi Beth, >> That is very strange since I was just in there yesterday and all seemed as >> it usually had been. >> Sometimes when things behave in unexpected fashions these days the first >> thing I check is to be sure screen recognition or describe images didn't >> inadvertently get turned on in the given app by rotating to them on the >> rotor and flicking up or down to be sure they're off. >> Let me know if that has any impact. >> Take good care, >> Robin >> >> >> >> -----Original Message----- >> From: [email protected] <[email protected]> On Behalf Of >> Beth G >> Sent: Friday, January 5, 2024 3:45 PM >> To: [email protected] >> Subject: Re: Which is better to use with my Maytag smart dryer? Google >> Assistant or Alexa? >> >> Hi Robyn, >> >> I do appreciate your response. My boyfriend who is sighted was able to set >> up favorites for me, which appeared was going to work well. However, when I >> went to do my laundry last night, all I could see was button button button >> button, and nothing was labeled when I opened the app. I am perplexed by >> this. I closed and reopened it several times And tried tapping on dryer or >> appliances and all I now keep seeing is unlabeled buttons. I don’t >> understand because on Sunday of this week he had the favorites set up >> because we discovered the same problem you reported about temperature >> control, and it worked OK. >> >> Could we talk off-line Since you have the same app and maybe we can >> troubleshoot? >> >> Thank you, >> >> Beth >> >> Sent from my iPhone >> >>>> On Jan 5, 2024, at 6:04 AM, Robin Frost <[email protected]> wrote: >>> >>> Hi, >>> >>> I haven't an answer about the smart device platforms but did want to chime >>> in regarding the statement that the app is not super accessible. >>> >>> I respectfully disagree. I use it weekly and while it's not perfect it is >>> indeed quite usable when using VoiceOver on an iPhone. >>> >>> Are there controls that need fixing? Absolutely there are. I.E. trying to >>> change temperatures for some of the preset cycles is not working well with >>> VoiceOver currently. But there are current tickets with Maytag's department >>> that handles concerns related to their app. Many of us have made friends >>> with them and whenever we call their techs are thorough in their >>> willingness to hear what the concern is, log it accurately and escalate it >>> accordingly, always with the proviso that they can't guarantee when they'll >>> be addressed which is fair as it isn't in their control. >>> >>> Having said all of that if one just wants to use any of the preset cycles >>> as they are or can get some temporary on sight sighted assistance to go >>> into the favorites area of the app to customize a favorite cycle to one's >>> specifications, once done cycles can be chosen and executed within the app >>> with no difficulty whatsoever. Further more the push notifications for >>> cycle completion are flawless. Sometimes the reporting of time left in a >>> cycle can be less than accurate I've seen it say one minute left when >>> there's a good ten minutes left but that could just be how the machine and >>> Maytag's web platform are communicating on the back end and again isn't >>> difficult to work around for me at least. >>> >>> all this to simply give another perspective and to urge another look at the >>> main app for the appliances. Again it isn't perfect, very few things are >>> but most on screen elements are labeled and do speak and execute properly >>> without issue. >>> >>> I hope this helps. >>> >>> Take good care, >>> >>> Robin >>> >>> >>>>> On 1/5/2024 12:38 AM, Beth G wrote: >>>> Hello all, >>>> >>>> The subject line says it. I was hoping I would not need to get a >>>> voice assist device but the app is not super accessible. So, if I >>>> do, which should I go with Alexa, or Google Assistant? >>>> >>>> Thank you, >>>> >>>> Beth. >>>> Sent from my iPhone >>>> >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> [email protected]. 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