That is correct, but all you see is the recent calls and if you tap on a recent 
call entry in the Phone app which came from Whatsapp then the return call goes 
through Whatsapp. However, you cannot initiate a new Whatsapp call from the 
phone app unless you go through Contacts and I would certainly also want WebEx 
itself to be accessible if I had to use it. I use a VoIP service here in Canada 
which is from Telus, one of our large providers. They have their own app 
although they use Ringcentral for the underlying infrastructure and there are 
still plenty of reasons why I have to use the Telus BizConnect app which is the 
app they have, fortunately it is pretty accessible.

From: [email protected] <[email protected]> On Behalf Of Jonathan 
Cohn
Sent: Tuesday, January 16, 2024 4:58 PM
To: Viphone <[email protected]>
Subject: Re: Webex calling app on iPhone

First I found Cisco WEBEx to be annoying on Macintosh computers, but that was 
not the question.
Most VOIP solutions  (FaceTime, Google Voice, Microsoft Teams, WhatsApp) 
integrate with the iPhone’s phone app. I can see all my WhatsApp and Teams 
calls in my phone app recent calls history and I can answer them with a two 
finger double tap or a press of my headphones button. So I would expect that 
WebEx should have this level of integration too.
Good Luck Jonathan Cohn

On Jan 16, 2024, at 12:50 PM, R Van Lant 
<[email protected]<mailto:[email protected]>> wrote:

At work, we use Webex softphones on our laptops.  They have rolled out ability 
for us to request using a Webex app on our phones so we can make an receive 
work calls on our mobile phones as if we were at our laptops.   I’m wondering 
if anyone has used this app to know how accessible it is with Voiceover.    I 
can select another option to have calls just forward to my cell phone and not 
use the Webex app, but my manager has this and says there is no way to know if 
the call is a personal one or work related and there is no caller ID, so she 
ends up answering all calls.  Using the Webex app would provide better 
separation between work and personal and allow me to just log out when I don’t 
want to get work calls, but it may be cumbersome to get to calls quickly with 
voiceover.

Robin on iPhone SE 2020 running latest IOS




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