Thanks David. I will be aware of what you are saying, and if I need to warm reset, as many of these things as I can determine I will relate. Thank you so much for the clarification!
Reggie _____ From: [email protected] [mailto:[email protected]] On Behalf Of David Chittenden Sent: Monday, November 26, 2012 3:40 PM To: [email protected] Subject: Re: Warm reset and crashing iPhone Sorry, I meant, what apps were running at the time (if any are always running when the crash occurs), how many apps were active in the app switcher, basic details about your device when the crash occurs. I have not been able to find any consistency around this one. Until it can be reliably reproduced, it may not be completely fixed. Several years ago, when I was working as an alpha and beta tester, we had a product which kept crashing. It took months to track down the bug. In the end, the problem disappeared when three completely unrelated bugs in different modules were found and fixed. They never found the cause of the intermittent bug that we were trying to solve. When a meaningful factor is found that reliably causes a problem, it then becomes a straight-forward process to track down the bugs. It still may take quite a while, or if the bug is just an annoyance, but the fix causes a much worse problem elsewhere, the bug may be left because people can more easily deal with that annoyance than the bigger problem caused by the fix. Software bugs are nowhere near as easy to track down and fix, whilst maintaining overall stability, as people want to believe. I learned this firsthand when I thought I wanted to be a programmer. I am reminded of it whenever I decide to try and track down inconsistencies to send in bug reports. David Chittenden, MSc, MRCAA Email: [email protected] Mobile: +64 21 2288 288 Sent from my iPhone On 27/11/2012, at 8:17, Regina Alvarado <[email protected]> wrote: David: You said you got your phone to crash twice and then said to send the "configurations" if it happened again to Apple's accessibility. What configurations would I need to send? Sorry, as you know, I am not very techie. Would like to help, though, if I need to warm reset my phone and it crashes. Thanks for your patience and explanation in advance. Reggie -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
