Hello Janet,

Of course I am not Jennie but I think I can provide, at least, a partial answer 
to your question; said answer being the following:

In certain counties throughout the United States, Uber participates in the 
para-transit program.  So, if you have been approved for para-transit, in a 
county that has an agreement with Uber, when you schedule an Uber ride, you pay 
a fixed amount for the fair, for example, $3, and Uber bills the remainder of 
the cost of the ride to the county and / or county sponsored partner agency.  

I believe that Jennie lives in such a county.

  Mark

From: [email protected] <[email protected]> On Behalf Of janet 
gross
Sent: Friday, April 26, 2024 12:59 PM
To: [email protected]
Subject: RE: Uber phone number where I could talk to a live agent.

HI Jenny, 

Can I ask you what is the Uber option program? 
Is this phone number for all states in the USA? 
I had heard some time ago,  the hail Uber was just for some states, but not 
others.  
From: mailto:[email protected] <mailto:[email protected]> On 
Behalf Of Jenny Bomareto
Sent: Friday, April 26, 2024 12:51 PM
To: mailto:[email protected]
Subject: Uber phone number where I could talk to a live agent.

I was scheduling a ride for tomorrow and it charged me 20 bucks. I’m on the 
Uber option program and I’m only supposed to be charged $2.50 so I need to 
cancel the $20 transaction before it withdrawals. I don’t like when I have to, 
do this new stuff where you have to do it on the computer? I feel more 
comfortable talking to somebody like you did back in the day as if we didn’t 
have a computer regarding stuff like what happened to me an hour or so ago 
Thanks for reading regarding this matter.
Jenny Bomareto

Sent from my iPhone 15
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