Richard,
Contacting them through the app does provide system information. However, since 
contacting contacting applause last week, I have not yet heard from them, which 
is typical.

> On May 6, 2024, at 1:11 PM, Richard Turner <[email protected]> 
> wrote:
> 
> Well, using iOS 17.4.1 on an iPhone 13 Pro, all books searched for from 
> Bookshare have download next to them. 
> Now, I have not logged out of Bookshare and logged baam in, which one or two 
> people have said they did before the download option disappeared. 
> But it has never been an issue here. Is there a way to send systesystem 
> details to the developers? Does that happen when you send feedback through 
> the app settings? 
> I am not sure. But it is odd that this is happening for some and not others. 
> 
> Richard, USA
> “Grandma always told us, “Be careful when you pray for patience. God stores 
> it on the other side of Hell and you will have to go through Hell to get it.”
> -- Cedrick Bridgeforth
>  
> My web site: https://www.turner42.com/
>  
> 
> 
>>> On May 6, 2024, at 9:14 AM, CC <[email protected]> wrote:
>>> 
>> Book share invoice change subscriptions are up-to-date. I'm running 16.7.2 
>> on an older model iPhone. Since May 1, 2024 no download buttons appear when 
>> I search book share results. I am able to download from CELA. Applause 
>> support sent a message on Saturday asking if it occurred with all books in 
>> the book share library. I told them that yes it did. No downloads. I use VD 
>> for hours daily and hope for a solution soon.
>> 
>>> On Sunday, May 5, 2024 at 10:40:47 AM UTC-4 Dana Leet wrote:
>>> 
>>> We did pay for the subscription and my husband and I both are able to 
>>> download from Bookshare Reader buttons are available for us 
>>> 
>>> > On May 5, 2024, at 9:53 AM, Alan Lemly <[email protected]> wrote: 
>>> > 
>>> > Hi John, 
>>> > 
>>> > Out of curiosity, what are your results when you do a search for 
>>> > Bookshare titles from within VDR as opposed to checking download history? 
>>> > Does the add button appear next to those search results? Also, did you 
>>> > subscribe to VDR at the new recently created subscription pricing model? 
>>> > 
>>> > I'm getting the add button with all search results and download history 
>>> > but I noticed it was missing when I drilled down on New York Times 
>>> > fiction bestsellers. I did subscribe when the pricing recently changed. 
>>> > 
>>> > Alan Lemly 
>>> > Sent from my iPhone 
>>> > 
>>> >> On May 5, 2024, at 7:55 AM, 'john riehl' via VIPhone 
>>> >> <[email protected]> wrote: 
>>> >> 
>>> >> I can confirm this issue. I have an active Bookshare account. When I go 
>>> >> into my Download history as an option for downloading books into VDR the 
>>> >> Download button does not appear after each book as it used to. All that 
>>> >> you see is a list of book titles with no way to perform an action on 
>>> >> them. 
>>> >> 
>>> >> John Riehl 
>>> >> 
>>> >> 
>>> >> -----Original Message----- 
>>> >> From: [email protected] <[email protected]> On Behalf Of 
>>> >> Kelby Carlson 
>>> >> Sent: Friday, May 3, 2024 12:12 AM 
>>> >> To: [email protected] 
>>> >> Subject: Re: Can't Add Bookshare Books to VoiceDream 
>>> >> 
>>> >> No, it's still active and I can download them from the website. 
>>> >> 
>>> >>>> On May 2, 2024, at 10:42 PM, Chris Chaffin <[email protected]> 
>>> >>>> wrote: 
>>> >>> 
>>> >>>  
>>> >>> Is your subscription with Bookshare up to date? 
>>> >>> I accidentally let mine expire, and that is how things looked to me if 
>>> >>> I accessed it through Voice Dream. Once I renewed my subscription, the 
>>> >>> download buttons reappeared. 
>>> >>> 
>>> >>> I am running the most recent update. I just checked and I have the 
>>> >>> download buttons. 
>>> >>> 
>>> >>> Chris 
>>> >>> 
>>> >>> 
>>> >>>>> On May 2, 2024, at 8:58 PM, Kelby Carlson <[email protected]> 
>>> >>>>> wrote: 
>>> >>>> 
>>> >>>> Starting today, I am no longer able to add Bookshare books to my 
>>> >>>> Voice Dream library. I can still search for them, but none of them 
>>> >>>> have "download" buttons. I can add other types of files to my library, 
>>> >>>> including Bookshare books if I download them from the website. 
>>> >>>> 
>>> >>>> I have updated to the latest version, as well as rebooted my phone, 
>>> >>>> and logged out and back in to Bookshare. Voice Dream support has not 
>>> >>>> yet written me back (in fact I don't know if I've ever received a 
>>> >>>> response from them since Applause bought it.) Has anyone else seen 
>>> >>>> this problem? 
>>> >>>> 
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