I use a keyboard for everything when at home.
----- Original Message -----
From: "'Curtis Delzer' via VIPhone" <[email protected]>
To: <[email protected]>
Sent: Friday, February 7, 2025 9:14 PM
Subject: Re: got a major problem!
Hi all! we found an answer. I have a keyboard which was paired with the
phone, and it gained enough control to fix the issue. I was able to
re-start the phone after typing in my password with the keyboard, able
to use the side button to get the prompt to tap to restart, pressed the
space bar for the tapping action, and it worked. when the phone
re-booted, I was able to regain full control.
Rhonda who is with me suggested that I use a paired keyboard and vuala,
it worked.
On 2/7/2025 6:31 PM, Carolyn Arnold wrote:
Curtis, try telling Siri to shut your phone down, see what happens then.
-----Original Message-----
From: 'Curtis Delzer' via VIPhone [mailto:[email protected]]
Sent: Friday, February 7, 2025 8:53 PM
To: [email protected]
Subject: got a major problem!
Hi all! I cannot get control of my iPhone 13 in any way whatever.
Asking Siri does not work, the touch screen does not respond, I cannot
turn off the phone since "tapping" does not avail any response whatever,
all that works is volume up/down, right hand button which goes in and out
of "lock screen" mode, holding down the down button after the tap of the
right hand button prompts for "tap for power off," but .. . or, if I hold
down the down button it does go into SOS mode or if I hold it should then
call emergency services.
I've had an iPhone since 2013 so am not a newby,
any ideas? Siri will not respond!
All I will do now is wait for the battery to force recharge when it runs
out.
any other ideas? Has anyone had any situation like this where the touch
screen simply will not respond?
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