Hi Richard,

I am not sure if something changed in theSonos update I just saw this morning, 
but if I go to “My Services” and “Apple Music”, I have a heading called 
“Library” and underneath that I have:

Artists Other From apple Music
Albums Other From apple Music
Songs Other From apple Music
Playlists Other From apple Music

Recently Added Other From apple Music

I don’t know why it says “Other From Apple Music”, but if I double tap on 
Artists, all my artists from my Apple Music library are there.
I just tried to play something via my Sonos Amp which is connected to in-wall 
speakers in the bedroom, I double tapped on Al Steward, the selected the album 
“The Best of Al Stewart” and finally I tapped on the first song in that album, 
Time Passages and it started playing without any issues.

Let me know if you still can’t see your Apple Music library after today’s 
update and as far as Amy’s issue is concerned, I don’t know what to suggest 
since I have no problems finding Apple Music and playing anything I have in 
there.
I am also not sure what Amy meant by what Sonos said about stopping to sync her 
Apple Music library. I just connect to my Apple Music service in the Sonos app 
and the only thing is that it seems from time to time I have to reauthorize 
Sonos to access my Apple Music library, but that is about all.


Best regards,
Sieghard

From: 'Richard Turner' via VIPhone <[email protected]>
Sent: Tuesday, June 10, 2025 9:47 AM
To: [email protected]
Subject: RE: Problem playing Apple Music on Sonos system

Right now, thanks to their last couple of updates, playing music through the 
Sonos app from your personal library is not working.
For a time, they had your library as an option.
I'm not finding that right now.



Richard, USA
"A person who thinks only about building walls, wherever they may be, and not 
building bridges, is not Christian." -- Pope Francis

My web site: https://www.turner42.com

From: aruell via VIPhone <[email protected]>
Sent: Tuesday, June 10, 2025 9:36 AM
To: [email protected]
Subject: Problem playing Apple Music on Sonos system
Importance: High

Hello all,
I am currently on the phone with Sonos tech support, level 2, as I cannot play 
Apple music content from my library on my Sonos system. Could one of you try to 
do this and see if it works for you?
I’ve been told everything including that this is a voiceover problem, (not), 
and to stop syncing my Apple music library, which I will not do as I only have 
trouble with the integration with Sonos and have 4+ gigs of library content I 
don’t really want to re-create. Thanks.
Amy

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