Actually, the new glasses that work with the Ally app are named Solos and that 
is their singular name not a pluralization. I expect the folks at Envision are 
overwhelmed right now with these new glasses. Factor that in and that you're 
dealing with a company in the Netherlands when seeking support. 

Alan Lemly 
Sent from my iPhone

> On Aug 30, 2025, at 10:30 AM, Rich De Steno <[email protected]> wrote:
> 
> The Ally app is very good, but they just limited each session to ten minutes 
> for the free service. This is the app that will coordinate with the new smart 
> glasses called Solo.
> 
>> On 8/30/2025 7:24 AM, Brandon Olivares wrote:
>> So I emailed Envision to try to ask some questions and beyond an automated 
>> reply on Monday, haven’t heard back. Kind of disappointed and reticent to 
>> pre-order if this is the level of support.
>> 
>>>> On Aug 22, 2025, at 12:56 AM, Brandon Olivares <[email protected]> 
>>>> wrote:
>>> 
>>> Just heard about the Ally app today. It seems like basically an AI 
>>> assistant but made with accessibility in mind, and with features like OCR, 
>>> describing images, etc. Hadn’t heard of it before and curious if anyone 
>>> else has used it.
>>> 
>>> Brandon
> 
> --
> Rich De Steno
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