Hi Chris,

 

It sounds to me like you have a rogue app which uses tons of  data. Do you
use Apple's Podcaster app? It apparently used up huge amounts of data, one
should think that something from Apple is more sophisticated, but just as
their maps app, Podcaster is not yet where it should be. I suggest you do a
factory restore, make sure you turn Ad Tracking and stuff like that off, but
don't install any apps for a few days. Monitor your data and if you still
use tons of data then there has to be something wrong with your phone's
hardware. If you don't use much data then start putting back your apps, but
do it a couple at a time and give it a few days in between and see if you
can track down the culprit that way.

 

 

Regards,

Sieghard

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Cris
Sent: Tuesday, December 18, 2012 3:08 PM
To: [email protected]
Subject: help me troubleshoot high data usage with AT&T

 

Hello Folks,

I have been dealing with a serious problem with unusually high data usage,
eversince I upgraded my iPhone 4S to IOS six.  Every month, I use all of my
data plan in the first two or three days of the month, even though I rarely
ever use my phone outside my house.  At home I use my own wifi connection.
Last month my entire data plan was eaten up in the first day of the month.
I turned celular data off to avoid being overcharged, but the problem with
this solution is that I can never get my voicemail messages unless I turn
the celular back on.  This month I am already over sixty percent of my data
although I made sure not to do anything on my phone outside the house other
than just answering my phone calls.  Needless to say that I still have over
two weeks before my new month starts.  Does anyone with AT&T have similar
problem?  Is this a problem with my phone or a problem with AT&T system?

 

I did everything I could to troubleshoot this problem to no avail.  I even
restored the phone twice, and no improvement.  If anyone has any suggestions
to help me troubleshoot this problem, I will appreciate it.

 

 

Cheers,

 

Cris

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