Hi:

I got it now!

Thanks so much!
Kerri

On 12/24/12, Woody Anna Dresner <wadres...@att.net> wrote:
> Hi,
>
> Delete the song, being sure to check the box to remove it from iCloud. Your
> other copy is probably still in iCloud. If not, bring up the context menu
> and choose Add to iCloud.
>
> Best,
> Anna
>
>
>
> On Dec 24, 2012, at 2:54 PM, Kerri Kosten <kerrik2...@gmail.com> wrote:
>
>> Hi Arnold and Everyone:
>>
>> Okay, this solved my initial problem but now it has created another one
>> lol.
>> I guess sometime today the song did in fact download to my PC.
>> However, as soon as I saw this response I automatically went into the
>> store and tried to redownload the song without checking my library
>> first to see if the song had in fact downloaded.
>> Now I have two copies of the song in my library.
>> I tried to delete one copy but then it got replaced with a copy of the
>> song from ICloud.
>> I tried to delete this copy but it said if I deleted it it would
>> delete it from my Itunes match and ICloud, which I don't want it to
>> do.
>> I just want one copy of the song in my library but I also want the
>> song in my Icloud and such too.
>> Is there any way to remove the duplicate of the song from ICloud
>> without deleting it completely?
>> Oh, and I learned my lesson lol. If a song doesn't show up right away
>> wait either a few hours or until the next day and it will likely be
>> there. Also, check your library first before trying to redownload a
>> song or you will get duplicates grrrr!!
>>
>> Thanks so much!
>> Kerri
>>
>> On 12/24/12, Arnold Schmidt <arno...@mindspring.com> wrote:
>>> Luckily, we are only talking about one song here, so if the following
>>> does
>>> not work, you only will be out the price of one song.  In the past, when
>>> something went wrong with a  download in ITunes, and I was willing to
>>> repurchase it if I had to, it told me I had already purchased it and
>>> wanted
>>>
>>> to know if I wanted to redownload it for free.  If your computer and
>>> phone
>>> use the same Apple ID,go back to the song on your computer, and go
>>> through
>>> the purchasing sequence, and see if it lets you download it for free.
>>>
>>> Arnold Schmidt
>>> ----- Original Message -----
>>> From: "Kerri Kosten" <kerrik2...@gmail.com>
>>> To: "viphone" <viphone@googlegroups.com>
>>> Sent: Monday, December 24, 2012 3:35 AM
>>> Subject: Itunes Problem!
>>>
>>>
>>>> Hi Everyone:
>>>>
>>>> First, I appologize if this message is off-topic.
>>>> I am having a bit of a problem with Itunes I can't seem to solve.
>>>> I have my Itunes set up so when I download music on my Iphone when I
>>>> open Itunes on my computer it automatically downloads the music to my
>>>> computer.
>>>> Earlier today, I purchased a song called "I Knew You Were Trouble" by
>>>> Taylor Swift. The song is downloaded on my phone.
>>>> When I opened Itunes on my pc it said it was downloading a few items
>>>> and then it made the sound it makes once it is finished downloading
>>>> something.
>>>> I went to check for the Taylor Swift song and it is not there.
>>>> I checked my phone and the song is on there.
>>>> I updated my Itunes match just to make sure that wasn't the problem.
>>>> My Itunes match says it is updated.
>>>> I went into my phone and checked the settings under Itunes to make
>>>> sure automatically download purchases was still turned on. Everything
>>>> is fine there.
>>>> I even went into the store section on the pc and hit the check for
>>>> available downloads button and it said all purchases have been
>>>> downloaded.
>>>> I tried doing a general search for the title of the song in case it
>>>> might be listed under another artist or something.
>>>> No results came up.
>>>> So, does anyone know how I can get this song which is downloaded on my
>>>> phone to download on my computer?
>>>> Is the only way to sync my phone to Itunes through USB and then
>>>> transfer the song that way?
>>>>
>>>> Thanks!
>>>> Kerri
>>>>
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