Hi Michelle,
It is a good to do a few basic things before you do an update via WiFi. These are things Rob from Today in iOS recommends and maybe some of it is overkill, but it definitely won't hurt. The one thing I usually don't do either is to reset the network settings. If all you have is one password for your WiFi it's not so bad, but if you do this you have to enter all your network passwords again so maybe you have connected to a WiFi at a friends house and it will automatically connect because it remembers the password. If you reset network settings the passwords are gone. But the rest is good advice: 1. Connect your phone to iTunes and do a sync and backup or do an iCloud backup if you don't backup via iTunes. If you don't back it up at all this is a good time to get in the habit *smile*. 2. After you have finished the backup, go into Settings and turn off Bluetooth if it's on. 3. From the home screen, bring up the app switcher with a double press of the home key and remove all apps from the app switcher. 4. Go into Settings, General, Reset and double tap on "Reset Network Settings". This will reboot your phone. 5. After your phone has rebooted, go into Settings, WiFi and sign into your WiFi. Once you check that you have a good network connection go ahead and do the update. As I said, I don't do the Reset Network Settings, instead I do, however, reboot my phone after I empty out the app switcher by turning it off and back on again after 10 or so seconds. My Mom recently upgraded her iPad and all sorts of stuff got messed up. Nothing was serious, but she had not done any of the above and I must say that I never had an issue with an update by following these steps. Keep in mind that after the upload downloads and your phone reboots it sits there for a good long time without any feedback whatsoever. This is actually one reason why I prefer to still upgrade via iTunes especially for major updates, at least I can check on the status of the update. Regards, Sieghard From: [email protected] [mailto:[email protected]] On Behalf Of Michelle wagner Sent: Sunday, February 24, 2013 4:25 PM To: [email protected] Subject: newest update I am having a problem with the latest update to IOS 6. It says the update has failed I am no longer connected to the internet. The problem is I am connected. Any ideas? Thanks. Michelle -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
