Hi Ming,

 

Here is what I found regarding answering incoming calls. I just posted
another message about the other person’s problem with switching to
speakerphone and his calls dropping, but I wanted to answer yours
separately.

 

It does seem there is a change in how you have to answer calls in Skype. I
am pretty sure that in the past when a call came in, no matter if you had
your phone locked or not, you had Answer and decline buttons on the screen
which were easy to find and double tap.

Now it appears that Skype only alerts you to an incoming call (of course you
also hear the ringing), but you have to actually open Skype before you get
to the Answer and Decline calls. I sort of wonder if this is a restriction
Apple placed on them because maybe they wanted to make it more difficult for
people to use Skype, but that’s only conjecture.

Anyhow, I found that when my phone was locked and I called my one Skype Id
with which I was signed in on my iPhone from my other Skype Id on the PC,
that I had a lock screen alert which allowed me to launch Skype, once I did
that I had an answer button towards the right side of the screen and a
decline button to the left of that just as on a normal phone call. I double
tapped on the answer button and the call was picked up with no problem.

 

When I didn’t have the phone locked, I realized that I only had alerts set
to Banners in Notifications. I changed it to Alert and after that I had an
alert pop up on the screen which once again gave me easy access to a button
which launched/opened the Skype app after which I once more was able to
double tap on the Answer button.

 

One thing I haven’t tried yet, but I will do so tomorrow, is what happens
if you have a passcode enabled. I guess I would get the alert in the lock
screen to Launch Skype, but one would hope that tapping on that will first
require you to enter your passcode. Of course this does also mean you have
to be pretty quick to do so and still have time to double tap on answer
afterwards before the call goes to voice mail or, in my case, is forwarded
to my cell phone which is how I have my Skype set up.

 

All in all I am not sure why Skype would not simple allow a user to get the
Answer and Decline buttons right away and instead require you to launch the
app first. I somehow have a hard time explaining this except that they were
forced to do so by some new Apple policy or restriction. Maybe I’ll send
Skype a message and ask and see if they will explain it.

 

 

Regards,

Sieghard

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Ming
Sent: Monday, February 25, 2013 7:28 PM
To: [email protected]
Subject: Re: Skype problems

 


yes. I  can not answer the call as well.

when I  dubble  tab answer. it does nothing and the call would go to voice
mail.



Ming
msn/window live messenger
[email protected]
skype:
chungchiming9950

blog/ xanga
http://www.xanga.com/chungchiming

--- 2013年2月26日 星期二,Exracer <[email protected]> 寫道﹕


寄件人: Exracer <[email protected]>
主題: Skype problems
收件人: [email protected]
日期: 2013年2月26日,星期二,上午1:03

Hi all, I have put skype on my phone and I have 2 problems with it that I
can’t figure out. 1 is that I can’t get the call to come up on the speaker
phone in either voice call or video call. Both ways I have to hold the phone
up to my ear to hear the conversation. The other problem is that it seems to
drop the call after about 10 minutes of calling. Any fix for this? I am
making free skype to skype calls and not paid skype to phone calls when both
these problems occur and don’t think that makes a difference as the person
I am talking to can talk on speaker phone. The calls are being done over y
Fi as well.

 

Thanks

 

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