Hi Grant,

I guess your best solution would be to at least insist that you get to try
any replacement phone they give you before you walk out of the store.


Regards,
Sieghard


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Grant Hardy
Sent: Wednesday, February 27, 2013 3:04 PM
To: [email protected]
Subject: Re: An update on my streaming issues

Yep, I have an unlocked phone and I've tried on 3G, LTE and WIFI in two
countries. I've replaced my router, I've replaced my phone, I've tried
countless streams and countless WIFI networks and the problem still
persists. It's a puzzle, all right.

My iPhone wasn't replaced for at least a couple weeks, but I suppose it
could have been from the same, troublesome, "batch" of phones. If there are
no diagnostic steps that the engineers recommend, I'll request another
repair.

The strange thing is that I know a few people with iPhone 5s and they mostly
complain about the same problems. There's only a lucky few that I've
encountered who have no streaming problems at all. So I would have chalked
this up to an iPhone 5 defect, and yet there are people who can happily
stream all day  long.

Cheers.

Grant

On 2/27/13, Sieghard Weitzel <[email protected]> wrote:
> Hi Don and Grant,
>
>
>
> Depending on how quick the iPhone was replaced there is always a 
> chance that it is from the same batch. Grand, just to verify, you have 
> tried to stream on somebody else's WiFi, correct? I think you said you 
> did, but this would be a good way to make sure it is not a problem 
> with your particular WiFi setup/router. It's even possible that 
> another iPhone whether a 4S or 5 could be working well on your WiFi 
> and that it simply comes down to some sort of incompatibility between 
> your particular iPhone 5 and your router. I'm not saying that this is 
> the problem, but I have also seen enough strange things going on with 
> computers and networks that I wouldn't exclude that possibility. Have 
> you ever just gone to an Apple Store and asked them to connect the 
> phone to their WiFi and then stream something that you know doesn't 
> work well at home?
>
>
>
>
>
> Regards,
>
> Sieghard
>
>
>
>
>
> From: [email protected] [mailto:[email protected]] On 
> Behalf Of Don Breda
> Sent: Wednesday, February 27, 2013 3:34 AM
> To: [email protected]
> Subject: Re: An update on my streaming issues
>
>
>
> I must admit I am shocked. I have such a wonderful streaming 
> experience with the 5 on my DLink router or my Apple Airprort express 
> which by the way does work the best and also on LTE that I can't 
> express how wonderful it is. I can stream 320k streams for hours with 
> wonderful quality and no buffering, breakups or anything but 100% 
> reliablility. I don't say this to brag or rub it in your face just to 
> tell you that your problems are not the norm at all.
> Hopefully Apple will get to the bottom of it and you will enjoy the 
> same thing eventually. I would have strongly suggested a problem with 
> that particular iPhone but since you have already replaced it the 
> problem remains a puzzle. Don
>
>
>
> --
>
> Don Breda <[email protected]>
>
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