Hi Pablo,

I have no idea why this doesn't work for you. I just went through the entire
process of ordering a Standscan Pro, adding the 12 Volt Battery Holder as an
accessory and then putting in the discount code. Everything worked
perfectly, the website showed the Standscan Pro for $29.95 and the Battery
Holder for $4.95 for a total of $34.90 and then it showed the 10% discount
of $3.49. The shipping was calculated as $10 and my total was $41.41 which
is perfectly correct. I then went to checkout, entered one of my employee's
names, my store's address and phone number since I had already set up an
account when I ordered my Standscan and I wanted to make sure it all works.
All of that was fine and at the end it said that I would be redirected to
the Paypal website and when I clicked on Complete Purchase or whatever the
button was called it took maybe 5 or 6 seconds and the Paypal website opened
asking me to log in. At that point I stopped because everything seems to
work just fine.

You say something in your other email that you go to the website and click
the "Buy Now" button. Are you even on the Standscan website? I have not seen
a single "Buy Now" button during the entire process. The website is
www.Standscan.com.

When I go there, I first find the "Products" link and click on it.
Now it shows me the Standscan for $19.95 and the Standscan Pro for $29.95.
After each is an "Add to Cart" button.
Click on the second one, the one after the Standscan Pro.
Wait a bit until the new site loads, it will display your shopping cart with
1 item in it and it will list the Standscan Pro.
Add accessories if you like by clicking on Continue Shopping, then on
Accessories.
Here a bunch of accessories are displayed. You do not have to add the 12
Volt DC Power Adapter because you automatically get it if you use the
discount code, but you may want the 12 Volt Battery Holder for $4.95. You
can use "2" for heading level 2 to jump through the list of accessories,
when you find the battery holder use "b" for button and it will go to the
Add to Cart button.
When you are done check that both the Standscan Pro and the Battery Holder
are displayed.
Find the field for the discount code and put in VIPHONE
Now click Apply Coupon and after a few seconds it will show your subtotal,
then the discount and your total.
You can also put in your country, state and zip code to get a shipping
estimate, but most likely it will be $8 or $10.
Now at the bottom of the shopping cart, click on "Proceed to Checkout".
On the next page you have to enter your name, address, email and phone
number. You can check a checkbox to create an account in which case you also
have to enter a password or if you don't think you buy more of their
products you can just continue to the Paypal website and pay for your
purchase.

As I said, these are the steps, it all works fine here. At one point when I
did all of this a second time I got a 404 Not Found when I clicked on
Products. It was at the very top of the webpage, but the entire webpage was
still there. I clicked on Products again and it was fine, maybe just a slow
connection or busy website.

As for their phone number, here is what they say on their website:

Our friendly and knowledgeable customer service team is available to answer
your questions or concerns.
Feel free to contact us Monday through Friday, from 8am to 5pm.
We are available by phone at  +1 646 807 0113 , as well as by email.

I just tried the number and it rings. Since it's after 9 PM in New York just
now I didn't expect anybody to pick up and they don't seem to have voice
mail. It is of course also the weekend so I doubt you would reach anybody
before Monday morning and maybe not even until Tuesday since it's the Easter
weekend and some places are still closed on Monday. In any case, you should
be able to order the Standscan and still use the discount code tonight,
tomorrow or Sunday.


Good luck,
Sieghard


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Pablo Morales
Sent: Friday, March 29, 2013 4:36 PM
To: [email protected]
Subject: Re: Attention: Standscan Pro discount code and bonus

Sieghard.
Well, I called to the customer service, and that phone number is not working
any more either.
Did they close their business?
P
----- Original Message -----
From: "Sieghard Weitzel" <[email protected]>
To: <[email protected]>
Sent: Friday, March 29, 2013 6:23 PM
Subject: RE: Attention: Standscan Pro discount code and bonus


> Pablo,
>
> In this same thread is Raul's original message which contains the 
> discount code. Anyhow, it's "VIPHONE" of course without the quotes.
> This expires in 2 days.
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On 
> Behalf Of Pablo Morales
> Sent: Friday, March 29, 2013 1:24 PM
> To: [email protected]
> Subject: Re: Attention: Standscan Pro discount code and bonus
>
> ok, what is the code for get this discount?
> P
>
> ----- Original Message -----
> From: "Fred Olver" <[email protected]>
> To: <[email protected]>
> Sent: Tuesday, March 26, 2013 3:24 PM
> Subject: Re: Attention: Standscan Pro discount code and bonus
>
>
>>I must have been confused, however I want to clarify something about 
>>the standscan pro. it does not, I repeat not, come with a free 9-volt 
>>battery-holder the 12-volt wall appliance is included at no charge.
>>
>> Fred Olver
>> ----- Original Message -----
>> From: "Raul A. Gallegos" <[email protected]>
>> To: "ViPhone List" <[email protected]>
>> Sent: Friday, March 15, 2013 7:51 AM
>> Subject: Attention: Standscan Pro discount code and bonus
>>
>>
>>> Hello List,
>>>
>>> A Viphone member who prefers to remain anonymous recently thought to 
>>> ask if Standscan would consider offering Viphone members a small 
>>> incentive/discount since Harry expressed to that person that he was 
>>> happy
>
>>> their product was of such practical use for visually impaired iPhone 
>>> users. The Standscan was not developed with the blind users in mind, 
>>> but Standscan is a good example of a company who is responsive and 
>>> interested
>
>>> in making their product available.
>>>
>>> The list member thought it wouldn't hurt to inquire and Harry 
>>> replied promptly and said that they had in fact already been 
>>> considering such a discount, but were just a bit hesitant because a 
>>> few people already purchased the Standscan and they were concerned 
>>> how people who paid full price would react if they now offered a 
>>> discount. Said list member suggested that in his opinion there could 
>>> be a few people who might be upset, but that on the other hand this 
>>> happens all the time in daily life. You might buy a box of laundry 
>>> soap for $10 only to find it's on sale 2 days later for $6.99. 
>>> Furthermore, we are talking about a $30 product here and they are 
>>> not offering a 50% discount and it is only because a few list 
>>> members contacted them and gave them such positive feedback.
>>>
>>> The anonymous list member has asked me or Cara Quinn to post the 
>>> following offer to the list: anybody who orders a Standscan Pro 
>>> using the
>
>>> discount "Viphone" during the check-out will get a 10% discount and 
>>> a free 9 Volt battery holder. This means you get the $29.95 
>>> Standscan for approx. $27 + a free 9 Volt Battery Holder which 
>>> normally I think is $4.95. The 10% discount in fact applies to any 
>>> item you order from their website. Once again, use '"VIPHONE" 
>>> without the quotes of course as a discount code in the appropriate 
>>> discount code field during the check-out
>
>>> process.
>>>
>>> Below is Harry's email:
>>>
>>> ----Original Message-----
>>> From: StandScan [mailto:[email protected]] Sent: Thursday, March 
>>> 14,
>>> 2013 12:33 PM
>>> Subject: Re: Standscan Inquiry
>>>
>>> Hello,
>>>
>>> I have setup a discount code VIPHONE which gets members on the forum 
>>> 10% off on anything they purchase from the site.
>>> If a StandScan Pro is part of the order, we will include a free 9V 
>>> battery holder (they do not need to purchase the 9V holder). So for 
>>> $27 they get
>>> $34.4 value.
>>> This is almost 25% off, I hope they will be happy with this deal as 
>>> I have worked hard to get the best possible.
>>>
>>> Would really appreciate if you could help to have this posted this 
>>> over on the forum.
>>>
>>> Thanks,
>>> Harry
>>>
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