Annie,

    After such a short time, I think you should contact the StandScan people 
and tell them. The contact between the cable and the lights themselves is 
delicate and needs strengthening, in my opinion.

    Meanwhile, if scanning text, try text grabber and turn on the flash, it is 
one of the tabs at the top of the screen, it will help illuminate the box. If 
scanning for bar codes, using RedLaser, I think you can do the same.

    Hope you get sorted.

    Sandy. 

Sent from my iPhone

On 19 Apr 2013, at 21:21, Annie Skov Nielsen <[email protected]> wrote:

> Hi all.
> 
> Ok I should have bought an extra standscan pro at once when I got mine. Today 
> I needed to scan some barcodes, but it did not work. I am sure that the 
> connection to the lights is broken. Just to tell you all, that StandScan Pro 
> is a great box, but I think it can easily broke. I think I will order a new 
> StandScan pro, but only because it is so great for me as a blind person, and 
> it helps me a lot especially with barcodes, but I will also say, that 
> StandScan pro must last longer than 10 days.
> 
> Best regards Annie.
> 
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