I think Ray should install iTunes on his computer then give AT&T tech support a phone call. This will prevent any negative feelings during this introductory stage of iPhone ownership. There are so many options and steps necessary to setup an iDevice that it can quickly get overwhelming and incredibly frustrating.

LS

----- Original Message ----- From: "David Chittenden" <[email protected]>
To: <[email protected]>
Sent: Thursday, April 25, 2013 3:05 PM
Subject: Re: what's in the box


You will not get service until an activated SIM card is installed. That said, you will most likely need to activate the iPhone before you get coverage, even if a SIM card is installed. The iPhone can either be activated using a computer and iTunes, or during the set-up process on the phone. I do not know if you need Wifi for the activation process as I have always used iTunes, or had it activated at the carrier store. I find it quicker and easier to use iTunes as I am also able to restore my back-up on to the new iPhone at the same time. Besides, the process is much quicker on the computer compared with using iCloud on the iPhone for restoration.

David Chittenden, MSc, MRCAA
Email: [email protected]
Mobile: +64 21 2288 288
Sent from my iPhone

On 26/04/2013, at 8:30, "Dan Beaver GMail" <[email protected]> wrote:

It is hard to say. Mine said no service until it was configured even though it did not need a SIMM.

Not being familiar with GSM usage I feel unqualified to answer this one.

Anyone else know what is going on?

Dan Beaver

From: Ray T. Mahorney
Sent: Thursday, April 25, 2013 4:13 PM
To: [email protected]
Subject: RE: what's in the box

there was not one of those diddle sticks in the box either. The phone reports no service which does not mean no sim or does it?


Ray T. Mahorney
WA4WGA

From: [email protected] [mailto:[email protected]] On Behalf Of Dan Beaver GMail
Sent: Thursday, April 25, 2013 19:09
To: [email protected]
Subject: Re: what's in the box

When you look at it be aware that on the 5 the SIMM card tray is very very flush with the edge of the phone. In fact, on mine I can not feel it at all.

The way it is ejected is by sticking a paper clip end or something small like that into the very small hole next to the tray and pressing it firmly inward. I do mean firmly too. I was afraid I was going to damage my phone it took so much pressure.

Once you do this the tray will pop out and the card will be held there if it is in the phone.

Good luck and have fun.

Dan Beaver
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