Thank you so much for your reply. I appreciate your detailed answer.
laura

On Thursday, June 20, 2013 12:53:18 AM UTC-4, Sieghard wrote:
>
> Hi Laura,
>
>  
>
> Yes, DJ’s suggestion to turn Voiceover off will prevent the phone from 
> switching to speakerphone automatically since without Voiceover it is 
> normal behavior that a call remains on the earpiece or headset (if one is 
> connected via wire or Bluetooth) until the user touches the speakerphone 
> button which is active during a call. However, as DJ also said, without 
> Voiceover you couldn’t activate the button since you won’t know where to 
> tap and you might even have to first hide the keyboard before you see the 
> Speakerphone button. Lastly, the triple click of the home key which turns 
> off Voiceover if you have this configured in Settings, General and 
> Accessibility, will only work right at the very beginning after you dial a 
> phone number, the call connects and you have not yet raised the phone to 
> your ear. As soon as you put the phone to your ear and then take it away 
> the call goes to speakerphone and at that point the triple click home does 
> not work any more. This is why I recommended you carefully test if the 
> automatic switching behaves as it should which means it really should not 
> switch unless you take your phone completely away from your head. One thing 
> to keep in mind is that certain cases if they are not put on the phone 
> properly may cause this switching because they might be too close to the 
> proximity sensor and trigger the switching. The proximity sensor cannot be 
> felt, but it is I believe between the upper edge of the phone and the 
> opening in the glass where the earpiece is. Using a headset will also 
> prevent this problem entirely, but it is of course not always practical or 
> something you might want to do. Sorry if I repeated a few things here and 
> went into a lot of detail, but I don’t know how long you have had your 
> iPhone and what you know and not know. As I said before, if this happens 
> too often when it shouldn’t happen and your phone is new it might very well 
> be that the proximity sensor does not function as it should.
>
>  
>
>  
>
> Regards,
>
> Sieghard
>
>  
>
> *From:* [email protected] <javascript:> [mailto:
> [email protected] <javascript:>] *On Behalf Of *Laura Bratton
> *Sent:* Wednesday, June 19, 2013 7:27 PM
> *To:* [email protected] <javascript:>
> *Subject:* Re: problem with speaker phone
>
>  
>
> thanks for that. Unless I change what?
>
> Thanks,
>
> laura 
>
>  
>
>
> On Wednesday, June 19, 2013 10:16:24 PM UTC-4, DJ wrote:
>
> Turning VO off will insure staying off of speaker phone unless you change 
> it.  
>
>  
> ------------------------------
>
> *From:* [email protected] [mailto:[email protected]] *On 
> Behalf Of *Laura Bratton
> *Sent:* Wednesday, June 19, 2013 8:48 PM
> *To:* viphone
> *Subject:* problem with speaker phone
>
>  
>
> HI All,
>
> I have an I-phone 5. When I am on a call my phone will change to speaker 
> phone if I move my hand at all. Any ideas how to stop this from happening? 
> Is there a way to turn speaker phone off so that it will  not go to speaker 
> phone?
>
> Thank you for any help,
>
> Laura 
>
>  
>
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