Hello again Listers,

 

OK, so Alishia from iTunes Store support is talking to me again *smile*.
Anyhow, I had written another new message (not a reply) explaining exactly
what happened and Alishia replied shortly after stating that 2 apps had been
credited to my account on July 22 which would have been the same day she
told me the credit should happen within 48 hours. The problem is that I have
not seen the credit on my account. I was told that I might have to sign out
of my account and back in for this to show up and I did this several times
that week. Anyhow, I told her about this and she promised to investigate
what is going on, but it appears my initial complaint may have been
unfounded since the refund was processed promptly and it may all be some
technical problem, who knows, maybe she accidently refunded it to somebody
elses Apple Id, but I am sure whatever it is it will soon come out.

 

 

Regards,

Sieghard

 

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