would uninstalling and reinstalling the app do this?
Steph


----- Original Message -----
From: Kirsten Edmondson <[email protected]
To: Viphone Group <[email protected]
Date sent: Fri, 9 Aug 2013 21:45:26 +0100
Subject: Twitterrific five…

Dear all, I'm currently having issues with Twitterrific five, in that it is extremely slow to load and it often crashes when I try to reply to mentions or DMs. I checked out the help section of the app, and found that it would be advisable to clear my cash. This seems to be my problem. However the instructions given were quite visual, and I found it, impossible to do with voice-over. I contacted the developer, and their response is below. Although it is a minimal response, it does show that they continue to be aware of us. So I thought I would forward just in case anyone else has a similar issue.


Kirsten

Sent from my iPhone

Begin forwarded message:

From: "Gedeon" <[email protected]
Gedeon (Support staff)

You cannot clear the cache using voice over I'm afraid (a design flaw that is on the list to improve). If you can get a sighted friend to help you with the procedure, it should greatly improve refresh times on the app. Wish I had better instructions for you but I don't right now. Let me know, thanks.

On Wed, Aug 07 at 05:40 PM, Kirsten Edmondson wrote:

I am a user of Twitterrific five. The latest version. On an iPhone for S. I love Twitterrific, but lately I have been having some trouble. It is taking a rather long time to load my tweets, and quite often it crashes and totally closes when I try to reply to people. I am visually impaired person, And a voice-over user, And even though your instructions in the help section are very clear, I can't get a clear cash to work for me.
Do you have any suggestions?
Thank you

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